Smithtown Nissan
St. James, NY
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2,846 Reviews of Smithtown Nissan
Mr Incao was extremely helpful, knowledgeable, friendly and respectful. He did not pressure us at all (which I found very acceptable). I definitely would recommend Mr Incao and the Smithtown Nissan deale and respectful. He did not pressure us at all (which I found very acceptable). I definitely would recommend Mr Incao and the Smithtown Nissan dealership to anyone. More
This is my 4th car from Smithtown Nissan and I wouldn't go anywhere else to buy a new car. The sales staff is always friendly and helpful and easy to work with go anywhere else to buy a new car. The sales staff is always friendly and helpful and easy to work with More
It is always great working with Matt Brown and the staff at Smithtown Nissan. I am very satisfied with the service from the sales department as well as the service department. at Smithtown Nissan. I am very satisfied with the service from the sales department as well as the service department. More
Matt got me the car I was looking for at a great affordable price, the sales and finance worked very well with me to get as close as possible to my price range overall great experience and highly re affordable price, the sales and finance worked very well with me to get as close as possible to my price range overall great experience and highly reccomended. More
Sales person was very friendly and helpful. he was very knowladgeble regarding the car. He also helped with the financing and other information. on time delivery. knowladgeble regarding the car. He also helped with the financing and other information. on time delivery. More
I strongly don't recommend this dealership, people lie about prices, finance department tricks you into signing unwanted expensive services, overtax you, refuse to cancel unwanted optional services. After about prices, finance department tricks you into signing unwanted expensive services, overtax you, refuse to cancel unwanted optional services. After selling you a car, employees stop taking care of you, become really rude and unprofessional. It happened to me, it will happen to you, think twice before buying anything from them!!! I also found out that they have been taken to court by many people for scam. More
He is professional and awesome friendly person making us feel like family and took care of us whatever we needed. He is awesome. Also he make sure u r well taken care and he has a lot of patients. feel like family and took care of us whatever we needed. He is awesome. Also he make sure u r well taken care and he has a lot of patients. More
We were buying a new car for our daughter who just got her license. This was the worst car buying experience ever. After we signed and left a deposit, we were never contacted with any updates as to whet her license. This was the worst car buying experience ever. After we signed and left a deposit, we were never contacted with any updates as to whether or not the car was located. To make matters worse, when WE called there numerous times to find out, our phone calls were not returned. Matt was always "with a customer and would call back". Never happened. He actually had someone else call us back because he was too busy. Then when we tried to use Michael as our contact, he wouldn't call back. No updates. It was very frustrating and my daughter was very upset. We went to get our deposit back (after we were told we MUST come in to get the deposit back - even though there was no merchandise involved). I will never go to this dealer or Matt again. Although he is supposed to be one of the top salesmen, personal service for a "not so expensive Sentra" compared to other cars he may sell, never happened. We were forgotten about!!! Not acceptable! PS - When we went to Huntington Nissan to buy this car after we were so poorly treated at Smithtown, not only did we know what was available that SAME day, but we got the car within a week and for a much better price!!! Something to be said about a "top" salesman versus someone who is smaller and more personal trying to make a family and new customer happy!! More
I was very satisfied with the customer service I received a NISSAN. sALES REP WAS VERY ACCOMODATING, HE GAVE ME EVERYTHING i ASKED FOR, CONCERNINY MY PURCHASE. I WAS VERY HAPPY WITH FINANCE MANAGE received a NISSAN. sALES REP WAS VERY ACCOMODATING, HE GAVE ME EVERYTHING i ASKED FOR, CONCERNINY MY PURCHASE. I WAS VERY HAPPY WITH FINANCE MANAGER. HE WENT THE EXTRA MILE TO KEEP ME HAPPY AND GIVE ME THE CAR I WANTED . I WILL RECOMMEND NISSAN TO ALL MY BUSINESS ASSOCIATES thank you , mike koscik,. More