Smithtown Nissan

Greg A. met all of our requirements and was a pleasure to work with. He helped us greatly in finding a new, safe car at a reasonable price. He was very personable and informative and it was obvious that he k work with. He helped us greatly in finding a new, safe car at a reasonable price. He was very personable and informative and it was obvious that he knew what he was talking about. We will definitely visit Smithtown Nissan again !! More

Smithtown Nissan is a great dealership. When my family walked in to discuss possible incentives that were available and returning my lease early, Joe, the manager listened intently to what I wanted to do walked in to discuss possible incentives that were available and returning my lease early, Joe, the manager listened intently to what I wanted to do and paired my family with Mike. Mike was great. Mike listened, which is key, to what my family wanted, and was very importantly, extremely nice to my wife and five year old daughter. Mike could not do enough. It was 95 degrees and he was pulling cars around, making sure everyone was comfortable, and was easy going. When we came back from test driving a new Pathfinder, which was great, he sat us at his desk and went to crunch numbers. My daughter was hungry and we needed to break a 10 dollar bill, the receptionist was willing to give her a dollar out of her own pocket so she could get a snack!!! You do not see that ever!!! What a great person! When Mike came back with the numbers, we continued to try to make everything work. Joe came to check on everything and was willing to go the extra mile as well to make things happen. I had to take my father to the airport and both Joe and Mike let me leave, keeping me informed of possible pricing. How many times would a dealership let you leave and follow up with a call? Overall, a great family atmosphere, Smithtown Nissan catered to my whole family, not just me, and isn't that what you want? A dealership that cares? Mike, our salesperson was great. Go see him and see how hard the kid is willing to work for you. I have leased multiple cars from Smithtown ranging from Murano's, to Pathfinders, Rogues, etc., they, both Mike and Joe are great! More

Yesterday I went to Smithtown Nissan to try to trade in my 2012 Sentra with 60,000 miles for a new one. As has happened three previous times at this dealership, I left with a brand new 2013 Sentra!!! I ha my 2012 Sentra with 60,000 miles for a new one. As has happened three previous times at this dealership, I left with a brand new 2013 Sentra!!! I had the pleasure of working with Andrey Litarov as my salesmen and then meeting Rich the sales manager to close the transaction. Both of these men were professional, knowledgeable, courteous and respectful. I then had to sit with the finance manager Will Alicea, who continued the great experience. There is a reason I have purchased three other vehicles from Smithtown Nissan---- This is and HONEST dealership!!! What they say is what they mean, there are no games played and no doubletalk. I have also ALWAYS used the service department for all of my vehicles, and the great experience continues next door with service. Same quality experience, professional, great work. More

My family and I purchased 3 cars from this dealership. Each experience being exceptionally great! The process was smooth and very quick. Joe urso and Rich I. made sure I was more then satisfied.. I would Each experience being exceptionally great! The process was smooth and very quick. Joe urso and Rich I. made sure I was more then satisfied.. I would not go to any other dealer!!!! I Love my new car More

I still have bad taste for this dealership due to the final process with the F&I Mgr. Joe AKA: "TINY" asking for $2300 for an Acquisition fee after we thought we were all done, 3 hours at the dealer, all final process with the F&I Mgr. Joe AKA: "TINY" asking for $2300 for an Acquisition fee after we thought we were all done, 3 hours at the dealer, all paperwork signed, (so we thought), plates transferred, & then 30 minutes till closing he asks how I want to pay for it as if it was a $20 fee. We leased 2 cars that day, we felt & we still do feel that we were taken advantage of that day, that is why we don't recommend this dealer for sales but I do recommend for service. We bought 3 cars there that summer, with Rob Turnowski, who we liked, who told us we will be treated like family REALLY! "Like Family". Since that FINAL day with Smithtown Nissan I have leased a 2011 Toyota RAV-4 for my wife, she originally wanted a Murano & purchased a 2010 RAM 1500 for my other son, he wanted the Titan. Next car will be a KIA Optima or a Nissan with another Dealer. P.S. Service Techs are more professional, put them in Sales & Finance More

I had a great experience at smithtown Nissan. I was able to get a wonderful car there. The only problem was that there is a glitch in my navigation system but I called Jorge about it and he was very helpfu to get a wonderful car there. The only problem was that there is a glitch in my navigation system but I called Jorge about it and he was very helpful. He is very friendly and I would definitely recommend that you go to him to purchase your next car. More

My experience at Smithtown Nissan was nothing but calm, relaxed, and pleasant. Craig Ammann was one of the most accommodating and genuine salesmen I have ever encountered. He was so flexible, and really relaxed, and pleasant. Craig Ammann was one of the most accommodating and genuine salesmen I have ever encountered. He was so flexible, and really had an innate drive to make a sale happen. He was not pushy at all. He knew exactly what he was doing, and was there to answer any questions along the way. After just a little over three hours, the sale was finalized and the brand new 2013 Nissan Sentra SL was ours. I am definitely coming back to Nissan of Smithtown for my 2014 Rogue next year! Thank you to everyone involved, especially Craig, for such a great car-buying experience. I will recommend you to everyone and anyone and will be back soon! :) More

I am giving a bad rating for the reason that I did not hear back promptly, and I never heard back after the last time I called. I went there on a Saturday to look at a car. When I called I was asked that hear back promptly, and I never heard back after the last time I called. I went there on a Saturday to look at a car. When I called I was asked that if I couldn't make the appointment on time to give a call ahead of time. So I arrived to the appointment on time. I decided to buy the car granted the payments worked out. They said since it was a Saturday I would have to wait until the banks were open on Monday to get results. I was told I would get a phone call Monday. Monday I waited until the afternoon and decided to call. When I called they said my sales rep Bob was busy and would call me back. He never did, so I called again around 3pm and got in touch with Bob and he said that finance would call me back. They never did. So I called back again for the 3rd time around 7pm, only to have the women at the desk sound annoyed that I was calling. I said if I didn't hear anything by the next day they could forget about any deal and I wanted my $100.00 back. 9am the next morning I got a phone call from Bob saying to come in. I ended up buying the 2012 Nissan, which I love. Though I realized when I got home after picking up the car that there were no car mats and no car manual book in the car. I called again and got a women who sounded annoyed yet again when I said my name. She said Bob would call me back. He never did. I gave up and decided that the car mats and manual were not worth the aggravation of dealing with this dealership. I love the car but the dealership was a bunch of idiots. If I'm told to make my "appointment" on time, and I'm there on time, than I expect to be called back when I'm told and not get an attitude from the women at the desk who picks up. NEVER AGAIN, and I would not recommend this dealership to anyone. More

My rating for Andrey Litarov as my salesperson is exceptional....he satisfied all of my expectations for buying my first Nissan vehicle. I rate Smithtown Nissan dealership as exceptional as well.... exceptional....he satisfied all of my expectations for buying my first Nissan vehicle. I rate Smithtown Nissan dealership as exceptional as well....I plan to bring my vehicle in for all service work to Smithtown Nissan, as the are most familiar with my vehicle. I love my new Nissan Rouge and feel it will be the best vehicle that I ever owned.....I have already recommended my salesperson, my Rouge and my new dealership, Smithtown Nissan to everyone... More

I had a great overall experience purchasing my first new car from this dealership. People were friendly and have only good things to say about my experience! car from this dealership. People were friendly and have only good things to say about my experience! More