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Smithtown Nissan
St. James, NY
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2,847 Reviews of Smithtown Nissan
Smithtown Nissan is the elite among long island car dealerships. I have never been treated like a customer there. I have only been treated as if I was a member of the family. From the receptionists, th dealerships. I have never been treated like a customer there. I have only been treated as if I was a member of the family. From the receptionists, the salespeople, to the finance specialists everyone does anything they can to make your experience a great one. Our last visit proved this once again to my wife and I. Michael Fariello was more of a friend than a salesperson. He knew everything about the cars, gave us some great advice, and got us in to a beautiful 2014 loaded Altima for a price that well within my budget. When I had an issue with my Rouge lease return, three weeks after the sale, he handled it effortlessly. Just another example that the service doesn't stop after the sale is made and he truly cares for the well being of his customers. I congratulate sales manager Joe Urso for maintaining a staff of the most knowledgeable and professional people in their field ,like Michael Fariello, and continuing to achieve the highest standards year after year. Smithtown Nissan is the only car dealership I will continue to call home. More
This was my fourth lease from Smithtown. I had a long but overall good experience. Moe worked very hard and was extremely friendly. Joe and Alli were exceptional and helped us finish quickly after a very lon overall good experience. Moe worked very hard and was extremely friendly. Joe and Alli were exceptional and helped us finish quickly after a very long wait. All three were very good and much appreciated!!!! More
anyone can sell a car its about the service and CARE a dealer provides AFTER the sale that sets them apart and ABOVE all other this is where this dealership shines !!!!!!!!!! Ed odonohue leads in settin dealer provides AFTER the sale that sets them apart and ABOVE all other this is where this dealership shines !!!!!!!!!! Ed odonohue leads in setting the example of INTEGRITY !!!! and this is WHY I KEEP coming back .. More
My salesman Jim was honest,genuine,persistant,and worked with me to accomodate us. I would highly recommend him to my family and friends. The finance guy that started do our paperwork,i strongly disliked h with me to accomodate us. I would highly recommend him to my family and friends. The finance guy that started do our paperwork,i strongly disliked his arrogance,coldness,unprofessionalism,and was going to walk out of the dealership.He was not a nice man,and if it were not for the manager,and Jim,we would never d business there again. This is my 3rd vehicle with Smithtown Nissan. More
Bob is an excellent sales representative. He made us feel comfortable and not pressured, while tending to our needs. With each of our questions he responded quickly and informatively. comfortable and not pressured, while tending to our needs. With each of our questions he responded quickly and informatively. More
I went to this dealership two weeks ago and found a certified pre-owned car, Honda Accord, I put $2000 as a down payment, but then I decided not to go with the financing option and asked for my money b certified pre-owned car, Honda Accord, I put $2000 as a down payment, but then I decided not to go with the financing option and asked for my money back. I was told that that money was refundable. It's been five days since I was given a refund receipt, but the money hasn't been credited to my account yet. I'm really unhappy with this because they took the money in a few minutes and now the employee I worked with wouldn't return any of my calls! I called them again and told them about what happened they told me that it might take up to three weeks to get the money back! If I know this would happen, I wouldn't have put any money! Potential customers, please don't put a lot of money unless you're sure you're buying the car. More
Friendly dealership my family and I have used in the past. My ont complaint is the price due at signing was not the price quoted to us the day before. past. My ont complaint is the price due at signing was not the price quoted to us the day before. More
Mr. Litarov our salesman was very helpful in selecting a vehicle that was in my price range, and equipped with the features that I wanted. He was also very professional and patient while going through the vehicle that was in my price range, and equipped with the features that I wanted. He was also very professional and patient while going through the whole process involved in leasing a vehicle. Because of my experience with Andrey Litarov I would not hesitate to recommend Smithtown Nissan to all my friends. More
A very pleasurable experience. Our saleperson, Jim Fern was very courteous and professional. I would recommend this dealer to others inerested in purchasing a Nissan automobile. was very courteous and professional. I would recommend this dealer to others inerested in purchasing a Nissan automobile. More