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Smithtown Kia

St. James, NY

4.9
2,063 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,063 reviews

January 18, 2025

From the second I walked in and throughout the entire buying process Gerard and his team were extremely helpful. They made the process of buying a car a complete breeze!! More

by Pj4axe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Smithtown Kia responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Smithtown Kia was seamless and enjoyable. Gerard and the team work hard to ensure our customers feel supported throughout the buying process. We appreciate you choosing us and hope to see you again soon! Enjoy your new car! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

January 14, 2025

When I went into this dealership, I was not sure if it would be different from the place I had been to the week before. I have to say I was pleasantly surprised. Don't let the older smaller showroom kee More

by Leah Gustavson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Nasworthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Smithtown Kia responded

Thank you so much for your wonderful review, Leah! We’re thrilled to hear that your experience at Smithtown Kia exceeded your expectations, and that Austin made you feel at home while discussing the Kia Niro Hybrid Plug-in. It’s fantastic to know that you appreciated our approach to customer privacy and respect. We look forward to seeing you again soon, and don't hesitate to share your experience with others. Enjoy your new car! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

January 13, 2025

I am disappointment with the service, or lack thereof, that my spouse and I experienced at Kia Smithtown on December 27, 2024, during our afternoon visit. Despite spending a considerable amount of time More

by loraine
Recommend Dealer
No
Employees Worked With
none
Jan 13, 2025 -

Smithtown Kia responded

Thank you for reaching out and detailing your experience; I have made note of your feedback. I apologize that this is the impression you were left with, as this is not the standard of care we pride ourselves in here at Smithtown Kia. We would appreciate the opportunity to rectify this if you are still in the market- Please feel free to reach out to me directly. Sincerely, Erica Bergen ebergen@smithtownkia.com

Jan 13, 2025 -

loraine responded

I really appreciate the acknowledgement but we have gone in a different direction.Be well

January 09, 2025

Dale and Jeff were very helpful and attentive. Very fair and frienly. Would definitely recommend to family and friends. Cant wait to use my new car! More

by Emely Pinto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Cha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Smithtown Kia responded

Thank you, Emely! We're thrilled to hear that Dale and Jeff provided you with such helpful and attentive service at Smithtown Kia. It’s great to know you’re excited about your new car! We truly appreciate your recommendation to family and friends. We look forward to seeing you again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

January 08, 2025

We leased a 2025 Kia Sorento. Both Scott and Gerard were a pleasure to work with. They took my previous Leased Kia and we walked out with a brand new one in a matter of hours. Ver More

by jorobo27
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Smithtown Kia responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Smithtown Kia with Scott and Gerard was a pleasure. It's great to know that we could make your leasing process for the 2025 Kia Sorento quick and enjoyable. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

January 06, 2025

We purchased a car from Smithtown Kia for the 2nd time because we had a pleasant experience the 1st time when we purchased our Sorento. Dale, our salesperson was very professional, friendly and accommodat More

by John Russo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Marinaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Cha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Smithtown Kia responded

Thank you for your kind words and for choosing Smithtown Kia for a second time! We're thrilled to hear that you had a pleasant experience with Dale and the team during your Sorento purchase. Your satisfaction is our priority, and we look forward to assisting you again in the future. Don't hesitate to share your experience with others! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

December 30, 2024

I always come to Kia Smithtown dealership for my vehicles - the staff is helpful, personable and responsive. Austin was extremely helpful throughout the whole process of leasing my new car. Highly recommend! More

by MichaelGaudio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Nasworthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Smithtown Kia responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at Smithtown Kia, and we truly appreciate your kind words about our staff, especially Austin. It's our goal to provide excellent service, and we're glad we could help you with leasing your new car. We look forward to seeing you again soon and appreciate you recommending us! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

December 29, 2024

Everyone was so friendly and helpful. We're very happy with our new family vehicle. More

by natym
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Smithtown Kia responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Smithtown Kia friendly and helpful. Congratulations on your new family vehicle! We appreciate your feedback and look forward to assisting you again in the future. Safe travels! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

December 29, 2024

Gerard Rennie was amazing to Deal with and so was everyone at the dealership. They made buying a car easy and a great experience More

by felbeers2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Smithtown Kia responded

Thank you for your wonderful review! We’re thrilled to hear that your experience at Smithtown Kia was so positive and that our team made the car-buying process easy for you. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

December 24, 2024

No hidden fees means no hidden fees! Honest hard working people. Would buy another car in future. More

by Bulzomi147
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Nasworthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Smithtown Kia responded

Thank you for your wonderful review! We truly appreciate your kind words about our honest practices here at Smithtown Kia. It’s great to hear that you felt no hidden fees during your transaction. We look forward to helping you find your next vehicle in the future. Thank you for choosing us! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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