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Smithtown Kia

St. James, NY

4.9
2,041 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,041 reviews

January 17, 2024

Went in to get a new car which I have not done in a long time. Had a lot of questions. Gerard was very helpful and very patient with me. Would definitely go back next time around. Thank you for the glasses! More

by Lnr0516
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Smithtown Kia responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

January 15, 2024

Chad was very helpful when we were choosing our next car. He was working with us on getting the best deal. Definitely recommend. More

by Ksenia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty, Chad Echezuria
January 14, 2024

Everyone was very welcoming, looking us in the eye and saying hello! As a second time customer, we knew we would be provided with professional and excellent service. Chad, who went above and beyond in pro More

by lmc52750
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Jan 17, 2024 -

Smithtown Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

January 14, 2024

Chad and Smithtown Kia were great. My daughter's first car, they made the process so easy and fun! More

by Brellstorm22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Echezuria
Jan 17, 2024 -

Smithtown Kia responded

Thank you and congratulations on your daughter's purchase! I am so pleased that we could make your visit easy and fun, and we believe that's how every car-buying experience should be. I am sincerely grateful for your business! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

Jan 17, 2024 -

Brellstorm22 responded

My husband and I have leased and purchased many cars over the years. Definitely the most pleasant experience at your dealership.

January 14, 2024

Chad did a wonderful job of explaining the Kia EX to me. He was friendly and courteous. I'm glad I went there. More

by Paulanaples527
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Jan 17, 2024 -

Smithtown Kia responded

Paula, thank you for taking the time to share your kind feedback about Chad. Each employee is a valued member of the Smithtown Kia team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

January 13, 2024

It was very well organized and they were very considerate to me as a customer. Great customer service! More

by Cbrellis123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Jan 17, 2024 -

Smithtown Kia responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I am so thankful that your time with us was well spent. Please feel free to reach out to me with any questions or future auto needs, as we are always here to help. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

January 10, 2024

Chad was our salesman and was the BEST! Marty the finance guy was fabulous also. Everyone in the dealership was so nice. It really was the best car experience we have ever had. Thank y More

by DanaG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty 5 stars, Chad Echezuria
Jan 11, 2024 -

Smithtown Kia responded

Dana, I love hearing about customers who have had a terrific experience at Smithtown Kia. We know that buying a car is an important decision and I am proud that you chose our dealership. Please feel free to contact me if you have any questions about your new vehicle. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

January 10, 2024

I was unable to go through with my intended deal because of time restraints. Chad worked very earnestly in trying to solve the problem. I am truly grateful for all his efforts. More

by AD
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Jan 11, 2024 -

Smithtown Kia responded

Thank you for taking the time to share your kind feedback about Chad. Each employee is a valued member of the Smithtown Kia team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

January 09, 2024

Chas was very nice and knowledgeable. He was able to answer any questions we had More

by Ali214
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Jan 11, 2024 -

Smithtown Kia responded

Thank you for leaving us this great review! I am very happy to hear that Chas could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

Jan 11, 2024 -

Smithtown Kia responded

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January 09, 2024

I went to Smithtown Kia and Found a Great truck for my family..Chad was my salemen and he was amazing 'if your looking for a car new or used go and see him he will make your experience The nest uou evsr h More

by fuentesromeros89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Jan 11, 2024 -

Smithtown Kia responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Chad was so positive. We do our best to make sure all of our customers leave with the right vehicle and I am glad that you're enjoying yours. I look forward to seeing you again. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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