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Smithtown Kia

St. James, NY

4.9
2,040 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,040 reviews

February 09, 2024

Chad and the entire staff at Smithtown KIA provided a fantastic experience from start to finish. I felt like I was part of the family and excited to drive off in my new 2024 KIA Sorento! More

by Sstreames131
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Feb 12, 2024 -

Smithtown Kia responded

Hello and thank you for this fantastic review! Family is just what you are and I am very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. I look forward to the opportunity to work with you in the future! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 09, 2024

Chad was very nice and very helpful. Made it really easy to feel comfortable to ask any questions. More

by Sanchezg1712
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Feb 13, 2024 -

Smithtown Kia responded

Thank you for leaving us this great review! I am very happy to hear that Chad could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 09, 2024

Chad greeted me at the door was very nice and friendly and professional..I would seriously recommend him and the dealership..he knew what he was doing and catered to me what I was asking for help wise.pau More

by kingkong38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul manger, Marty additional warranty and girl who did insurance for me went above and beyond , Chad Echezuria
Feb 13, 2024 -

Smithtown Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that Chad was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 08, 2024

We are extremely happy with our new Telluride from Smithtown Kia! Chad was amazing to work with! He was very professional and knowledgeable. More

by patrick.donofrio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Feb 12, 2024 -

Smithtown Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Patrick. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 07, 2024

Great customer service, very polite and knowledgeable sales person. Was very informative and professional. Great experience More

by Robbiep188
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bartoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Bergen
Feb 09, 2024 -

Smithtown Kia responded

Robbie, thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Smithtown Kia! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 06, 2024

Great experience with Chad. Very thorough and made the buying experience a pleasure. Highly recommend. More

by tim.rueda
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Feb 07, 2024 -

Smithtown Kia responded

I really appreciate the kind recommendation, Tim. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 04, 2024

We were greeted by Gerard upon entering the Smithtown Kia. When I told him my name was Michele, he promptly asked, "spelled with one L or two?" That attention to detail told me this was going to be a goo More

by malunetta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Smithtown Kia responded

Thank you for taking the time to write about your experience with us, Michele! At Smithtown Kia, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Gerard was able to exceed your expectations. Don't hesitate to contact me if there is anything else we can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 04, 2024

Very personable and professional. Created an easy and informed decision making process. Had many options for me to ultimately make a good choice for my lifestyle. More

by sweetlee12
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Feb 06, 2024 -

Smithtown Kia responded

Thank you for taking the time to share your feedback regarding your experience at Smithtown Kia and congratulations on your new vehicle! Buying a new car is a huge step and I am honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 03, 2024

Chad at Smithtown Kia treated us with respect and was understanding of our budget and circumstances. The level of his integrity was apparent as he made sure we drove off with the perfect car within a few More

by Penny
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Feb 06, 2024 -

Smithtown Kia responded

Thank you for your wonderful feedback, Penny. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 02, 2024

Chad was very easy to work with. He found a great car for what I needed. More

by bdlax79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Feb 05, 2024 -

Smithtown Kia responded

Thank you for leaving us this review. I am very happy to hear that Chad could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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