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Smithtown Kia

St. James, NY

Overview
Employees
Reviews
Vehicles
4.9
1,924 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 1,924 reviews

January 19, 2024

Amazing customer service, vehicle purchase made w/ much care; highly recommended to come to Smithtown Kia. More

by diego7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Smithtown Kia responded

I really appreciate the kind recommendation, Diego. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

January 19, 2024

Leasing my Kia was an overall great experience and Chad was awesome to work with. Chad is super knowledgeable and personable and I could not have asked for more! More

by Katedevinney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Smithtown Kia responded

Thank you so much for taking the time to share your feedback with us, Kate! We work hard to make sure our guests have an awesome experience. I will share your comments with Chad and our team and look forward to working with you again down the road. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

January 19, 2024

Chad was such a pleasure to work with! Very helpful and informative. Would definitely recommend him! More

by acpouls7
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Smithtown Kia responded

Thank you for taking the time to share your kind feedback about Chad. Each employee is a valued member of the Smithtown Kia team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

January 17, 2024

Went in to get a new car which I have not done in a long time. Had a lot of questions. Gerard was very helpful and very patient with me. Would definitely go back next time around. Thank you for the glasses! More

by Lnr0516
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Smithtown Kia responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

January 15, 2024

Chad was very helpful when we were choosing our next car. He was working with us on getting the best deal. Definitely recommend. More

by Ksenia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty
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January 14, 2024

Chad did a wonderful job of explaining the Kia EX to me. He was friendly and courteous. I'm glad I went there. More

by Paulanaples527
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Smithtown Kia responded

Paula, thank you for taking the time to share your kind feedback about Chad. Each employee is a valued member of the Smithtown Kia team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

January 14, 2024

Everyone was very welcoming, looking us in the eye and saying hello! As a second time customer, we knew we would be provided with professional and excellent service. Chad, who went above and beyond in pro More

by lmc52750
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Smithtown Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

January 14, 2024

Chad and Smithtown Kia were great. My daughter's first car, they made the process so easy and fun! More

by Brellstorm22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Smithtown Kia responded

Thank you and congratulations on your daughter's purchase! I am so pleased that we could make your visit easy and fun, and we believe that's how every car-buying experience should be. I am sincerely grateful for your business! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

Jan 17, 2024 -

Brellstorm22 responded

My husband and I have leased and purchased many cars over the years. Definitely the most pleasant experience at your dealership.

January 13, 2024

It was very well organized and they were very considerate to me as a customer. Great customer service! More

by Cbrellis123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Smithtown Kia responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I am so thankful that your time with us was well spent. Please feel free to reach out to me with any questions or future auto needs, as we are always here to help. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

January 10, 2024

Chad was our salesman and was the BEST! Marty the finance guy was fabulous also. Everyone in the dealership was so nice. It really was the best car experience we have ever had. Thank y More

by DanaG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty 5 stars
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Jan 11, 2024 -

Smithtown Kia responded

Dana, I love hearing about customers who have had a terrific experience at Smithtown Kia. We know that buying a car is an important decision and I am proud that you chose our dealership. Please feel free to contact me if you have any questions about your new vehicle. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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