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Smithtown Kia

St. James, NY

4.9
1,924 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 1,924 reviews

February 18, 2024

Gerard Rennie is great to work with. He has helped out on 3 separate leases over the years. He is a pleasure to work with and is the reason why we still go to this dealership even aft More

by Dave
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Smithtown Kia responded

Dave, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 16, 2024

Excellent and friendly service. Chad was a pleasure to deal with, explaining everything very clearly. He also followed up to check that everything went smoothly on the drive home an More

by manhattan Kia driver
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Smithtown Kia responded

Thank you for taking the time to share your kind feedback about Chad. Each employee is a valued member of the Smithtown Kia team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 14, 2024

The worst dealership I've ever dealt with. chamged 1 light scanned for check engine light $220. And gave them the bulb, buyer beware More

by wigglyrock
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Bartoli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Smithtown Kia responded

We have received your comments. According to our records, there was no payment taken at the last visit with us. Any further questions, we are available to discuss this. Sincerely, Erica B. ebergen@smithtownkia.com

February 13, 2024

Nice and friendly. Big dealership. So that means more varieties. I would recommend this dealership. More

by TammyUthai
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Smithtown Kia responded

I really appreciate the kind recommendation, Tammy. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 09, 2024

Chad and the entire staff at Smithtown KIA provided a fantastic experience from start to finish. I felt like I was part of the family and excited to drive off in my new 2024 KIA Sorento! More

by Sstreames131
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Smithtown Kia responded

Hello and thank you for this fantastic review! Family is just what you are and I am very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. I look forward to the opportunity to work with you in the future! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 09, 2024

Chad greeted me at the door was very nice and friendly and professional..I would seriously recommend him and the dealership..he knew what he was doing and catered to me what I was asking for help wise.pau More

by kingkong38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul manger, Marty additional warranty and girl who did insurance for me went above and beyond
Feb 13, 2024 -

Smithtown Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that Chad was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 09, 2024

Chad was very nice and very helpful. Made it really easy to feel comfortable to ask any questions. More

by Sanchezg1712
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Smithtown Kia responded

Thank you for leaving us this great review! I am very happy to hear that Chad could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 08, 2024

We are extremely happy with our new Telluride from Smithtown Kia! Chad was amazing to work with! He was very professional and knowledgeable. More

by patrick.donofrio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Smithtown Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Patrick. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 07, 2024

Great customer service, very polite and knowledgeable sales person. Was very informative and professional. Great experience More

by Robbiep188
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bartoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Bergen
Feb 09, 2024 -

Smithtown Kia responded

Robbie, thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Smithtown Kia! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 06, 2024

Great experience with Chad. Very thorough and made the buying experience a pleasure. Highly recommend. More

by tim.rueda
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Smithtown Kia responded

I really appreciate the kind recommendation, Tim. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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