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Smithtown Kia

St. James, NY

4.9
2,043 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,043 reviews

September 27, 2024

Chad was very attentive to my son while he searched the dealership for his 1st car. We felt the entire process from the test drive throughout financing and signing all the paperwork was done with immense e More

by Torey722
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Sep 30, 2024 -

Smithtown Kia responded

Thank you so much for your fantastic review! We're thrilled to hear that Chad was so attentive and made Stephen's first car buying experience a memorable one. It's great to know that the process felt easy and pressure-free for you. We appreciate you choosing Smithtown Kia for this special moment, and we hope Stephen enjoys all the features of his new car. We look forward to seeing you again in the future! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 27, 2024

I went to Smithtown Kia because my mother had such a good experience there. I coincidentally ended up with the same salesman, Gerard, who was fabulous and got me into the car I wanted and was very thorough w More

by BG
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Smithtown Kia responded

Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience at Smithtown Kia, just like your mother. It's great to know that Gerard was able to assist you in finding the perfect car and showcasing all its features. Our team strives to provide friendly and supportive service without being pushy. We appreciate your feedback and look forward to seeing you again soon! Enjoy your new car! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 26, 2024

This dealership has the best customer service I have ever experienced. Everyone was extremely pleasant and courteous. I have been to many dealerships and the customer service has been really bad. This Kia de More

by Jackie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Sep 26, 2024 -

Smithtown Kia responded

Thank you so much for your wonderful review! We appreciate your kind words about the exceptional customer service at Smithtown Kia. It's fantastic to hear that you had such a positive experience with our team and found us to be efficient. We look forward to welcoming you back for your next vehicle purchase! Feel free to share your experience with others – we love hearing from happy customers! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 26, 2024

It was a pleasure dealing with Chad . He was thorough and specific with all of our questions . More

by Tsteiner24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Sep 26, 2024 -

Smithtown Kia responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with Chad at Smithtown Kia. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 25, 2024

Chad was very personable. Made us feel comfortable right away. He had all the information about the cars we were interested in. Made buying simple and easy. More

by rjlocascio
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Sep 26, 2024 -

Smithtown Kia responded

Thank you for your kind words! We're thrilled to hear that Chad made your experience at Smithtown Kia enjoyable and straightforward. Our team strives to provide excellent service and the right information to help you make the best choice. We look forward to seeing you again soon! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 25, 2024

Very personable and payment was lower than sold , pleasantly surprised . The process went very smoothly. More

by Deepergray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bartoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Nasworthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Echezuria
Sep 26, 2024 -

Smithtown Kia responded

Thank you for your wonderful review! We're thrilled to hear that you found the process at Smithtown Kia to be smooth and that you were pleasantly surprised by your payment. We always aim to provide a personable experience, and it's great to know we achieved that. We look forward to assisting you again in the future! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 24, 2024

Chad was super knowledgeable about the car, and very informative. He is a great salesman, he literally sold me on this car! Everyone I dealt with at the dealership was very professional and did an excel More

by Joanna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Sep 25, 2024 -

Smithtown Kia responded

Thank you, Joanna! We truly appreciate your kind words about Chad and our team at Smithtown Kia. It’s fantastic to hear that you felt well-informed and supported throughout your purchase. We look forward to seeing you again soon and hope you enjoy your new car! Thank you for recommending us! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 24, 2024

Chad was referred to me from My dear Friends from MTK. I was I need of a New Pickup truck and met with Chad Echezuria and could not be happier with his professionalism.. Found. Beautiful Black 2024 SR5 an More

by Jrtc2755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bartoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Echezuria
Sep 25, 2024 -

Smithtown Kia responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with Chad at Smithtown Kia. It’s fantastic that you found a beautiful black 2024 SR5 and that Chad went the extra mile to deliver it to you. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, Kevin Bartoli, Kbartoli@smithtownkia.com

September 23, 2024

Chad was great , loved talking with him he was very knowledgeable and had a great personality would highly recommend him More

by ttnails
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tom Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Echezuria
Sep 24, 2024 -

Smithtown Kia responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Chad at Smithtown Kia. His knowledge and personality truly make a difference! We appreciate your recommendation and look forward to seeing you again. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 23, 2024

Very perfessional and knowledgable about my car purchase. Very friendly and made this time consuming purchase easy to handle. Will recommend him to any customer coming in. More

by eweath5516
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Smithtown Kia responded

Thank you for your kind words! We're thrilled to hear that you found our team at Smithtown Kia professional and knowledgeable during your car purchase. Making the process easy and enjoyable for our customers is our top priority. We truly appreciate your recommendation and look forward to serving you again in the future! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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