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Skyline Ford

Salem, OR

4.5
3,182 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,182 reviews

April 15, 2023

Excellent service and friendship. This is our fourth car. Excellent! Service thank you come see them if you need. A car or truck More

by Pb19611961
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Skyline Ford responded

Thank you for this great review and recommendation. Thank you for choosing Skyline Ford! We're thrilled to hear that your experience at our dealership was a positive one and we appreciate your business.

April 15, 2023

What I brought my car in for, is now fixed and have no issues at all. More

by Joann
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Skyline Ford responded

We're glad we could get you patched up and back on the road! Thank you for choosing Skyline Ford! We're thrilled to hear that your experience at our dealership was a positive one and we appreciate your business.

April 14, 2023

My appointment was made with Ford on line and not directly with the dealer. However they made every effort to accommodate me, and had me taken care of in little time. Everyone I have had contact with More

by JOHNFO1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dan "Wally" Waldron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Skyline Ford responded

Thank you for this great review! Thank you for choosing Skyline Ford! We're thrilled to hear that your experience at our dealership was a positive one and we appreciate your business.

April 14, 2023

Mel took great care of our new explorer st service and Kim and Brian in the body shop are awesome at getting all the new goodies put on. Thank you for looking after us and I look forward to many future in More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clevenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian,Kim. In the Bodyshop
Apr 17, 2023 -

Skyline Ford responded

We look forward to serving you in the future! Thank you for choosing Skyline Ford! We're thrilled to hear that your experience at our dealership was a positive one and we appreciate your business.

April 14, 2023

Julian did great job he treated like family and I will definitely be buying all my cars from him and recommend to all my friends and family thank you Julian More

by victorramirez891
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Skyline Ford responded

We look forward to serving you in the future! Thank you for choosing Skyline Ford! We're thrilled to hear that your experience at our dealership was a positive one and we appreciate your business.

April 13, 2023

They were very helpful with my needs and were able to fund the truck of my dreams. More

by ADRIANLEWIS78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Campa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford, and we look forward to continuing to provide you with outstanding service in the future.

April 13, 2023

I can’t believe the price gauging and mark up. I was debating with my wife to buy this and felt pressured by sales as they held it for a while while I was on the road. More

by SRFREESE503
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Garrett Lanz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Gallegos-Esparza
Apr 13, 2023 -

Skyline Ford responded

We strive to provide transparent and fair pricing to all our customers and will take your feedback into consideration to improve our processes in the future. Thank you for choosing Skyline Ford, and we look forward to continuing to provide you with outstanding service in the future.

April 12, 2023

Was excellent, Mel was amazing, little disappointed that they had to order parts for my car but understandable. More

by CMTMM11@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Mel
Apr 13, 2023 -

Skyline Ford responded

We will have parts ready to go on your next visit! Thank you for choosing Skyline Ford, and we look forward to continuing to provide you with outstanding service in the future.

April 11, 2023

No pressure with good prices in an age where dealers are maximizing profits. It's nice to know a dealer as such still exists where it feels like a win-win measure. Garrett is great and helps you to the maxi More

by MarkS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Garrett Lanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Skyline Ford responded

We always try our hardest to make a return customer out of anyone. We care about providing a pressure-free experience the whole way through. Thank you for choosing Skyline Ford, and we look forward to continuing to provide you with outstanding service in the future.

April 10, 2023

Great team that helped me all the way through my purchasing process. Tyler and Sage were incredible, you would never guess that this was Tyler’s first sale. Good job man! More

by TROYMWOOD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sage Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
Apr 13, 2023 -

Skyline Ford responded

No beginner's luck needed here! Thank you for choosing Skyline Ford, and we look forward to continuing to provide you with outstanding service in the future.

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