Skyline Ford

If only I could give this dealership NO STARS! I stopped by to check out F-150s because I haven’t in a decade or so and I’m considering trading my pickup, which is currently in the body shop. The I stopped by to check out F-150s because I haven’t in a decade or so and I’m considering trading my pickup, which is currently in the body shop. The salesman I talked to, Joey, convinced me they would take my trade with only viewing the truck at the body shop, which they did after a couple days of trying to sell me a particular vehicle. We then went back and forth on terms for a deal for a couple more days until we settled on a deal. Eric, the finance manager at the Keizer dealership, took my personal information and ran my credit. Then, AFTER doing that, informed me that I would be signing all of the papers for the loan, registration, etc., but they would keep possession of the vehicle until they had a second look at my trade AFTER it is done at the body shop so they could decide if they want to go forward with a deal! I got upset and tried to explain to Eric that now I would be locked into a deal that I don’t know for sure will happen and if it doesn’t, I now have a hard pull for a large loan on my credit report, which could cause problems with any future attempt to trade my vehicle. He wasn’t interested in listening. He insisted on talking over me and insisting that he did me some kind of favor because he didn’t charge me a fee for holding a vehicle for a week. I told him I never asked anyone to do that. He kept repeating that this is a very popular vehicle, as if he was trying to motivate me to do business with these unethical xxxxxxxx. Eric still refuses to take any responsibility in the matter. I asked who his direct supervisor is and he gave me the name of some manager at a different dealership. Obviously, he was lying to me, so I called the other dealership and figured out who his supervisor is. I was told he would call me back. He never did. So, now I’m faced with getting someone at the dealership to contact credit reporting agencies and having the hit removed from my history and possibly having to use the DOJ to force them to fix the damage they have caused. I DO NOT RECOMMEND EVER DOING BUSINESS WITH THESE PEOPLE! More

They were professional from first phone call to driving away. Manny was so knowledgeable about the cars and patient with every question we had! away. Manny was so knowledgeable about the cars and patient with every question we had! More

The entire experience was minimally stressful. The sales staff provided very welcoming attention to details surrounding the vehicle we were interested in purchasing. They seem highly invested in c The sales staff provided very welcoming attention to details surrounding the vehicle we were interested in purchasing. They seem highly invested in customer satisfaction and I was told numerous times that they appreciated the business and opportunity to serve. How could a customer ask for anything more? More

Happy with the way things went. Eric was pleasant and helpful. Would recommend Skyline to friends and family Eric was pleasant and helpful. Would recommend Skyline to friends and family More

Julian made my son’s first car buying experience absolutely amazing. Thanks for being so kind, understanding and thoughtful. Skyline Ford should give this guy a raise!!! absolutely amazing. Thanks for being so kind, understanding and thoughtful. Skyline Ford should give this guy a raise!!! More

Just got my license and first time I've bought a car and without Julian, it would have not been possible. Love my car!!! Thank you without Julian, it would have not been possible. Love my car!!! Thank you More

Austin was amazing when it came to purchasing my car ! Super efficient in helping me purchase a car with everything I wanted and helped make the purchase enjoyable. Super efficient in helping me purchase a car with everything I wanted and helped make the purchase enjoyable. More

Julian was so easy to work with, he really knows the business like the back of his hand. I will be going back to him for all future purchases. Thanks Julian business like the back of his hand. I will be going back to him for all future purchases. Thanks Julian More

Julian is the best! I have bought a couple cars from him over the years and he’s great. He’s very knowledgeable and doesn’t try to get you to buy something you don’t wan I have bought a couple cars from him over the years and he’s great. He’s very knowledgeable and doesn’t try to get you to buy something you don’t want. I have also sent several friends to him and they were all very happy. I had a friend with a unique situation and Julian went above and beyond to help her get into a car it was very impressive. There’s not allot of car salesmen that would have helped her like he did. If I need a car or know anyone who does Julian Ruiz and Skyline Ford is where I’m going. More

Julian made my Silverado purchase quick, easy, and completely stress-free. He was incredibly friendly, never pushy, and genuinely wanted us to enjoy the car-buying experience. He gave us plenty of tim completely stress-free. He was incredibly friendly, never pushy, and genuinely wanted us to enjoy the car-buying experience. He gave us plenty of time to look over the truck and take a test drive without any pressure or unnecessary sales tactics. He also helped secure a great financing rate, which made the whole process even better. Superb job from start to finish—I would highly recommend working with Julian! More