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Skyline Ford

Salem, OR

4.5
3,194 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,194 reviews

July 07, 2023

Fransciso was beyond amazing. He was polite and very personable. Made it a great experience. More

by brandilee2014
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Francisco Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Lawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Merzenich
Jul 17, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

July 07, 2023

Skyline ford is a great dealership to buy a car and get the maintenance done like oil changes there prices are better than the oil change places and they actually know what they’re doing More

by ALLENKIMMEL63
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rich Ramsey
Jul 17, 2023 -

Skyline Ford responded

We do our best to stay in the know. Thank you for choosing Skyline Ford!

July 07, 2023

Very caring dealership that helps the customer as best as possible while not inconveniencing the customer More

by jmania1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

July 06, 2023

Good experience with the service department, from scheduling, time in the shop and how soon they got it back to me! More

by Gavinasman100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey
Jul 26, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

July 06, 2023

Great service operation. They keep on schedule and are prompt at providing updates. My service guy Arturo is top notch 👍 More

by abstine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Skyline Ford responded

Arturo is top-notch indeed! Thank you for choosing Skyline Ford!

July 06, 2023

I have purchased a high-end vehicle from this dealership. I find their sales team and service team both professional and respectful. Price comparisons of their inventory compared to other dealerships would s More

by upgoingtoes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford for your sales and service needs!

July 04, 2023

For the first time in a long time I had a salesman that knew and understood the product he was selling. Braden was an outstanding salesman. Sage was excellent as he worked to close the deal. More

by MATT@MARKEE.ORG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sage Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Lemont
Aug 01, 2023 -

Skyline Ford responded

Braden is pretty great! Thank you for choosing Skyline Ford!

July 04, 2023

They made the selection, purchase, and financing very easy. In my truck searching experience, Carter was the most straight forward, honest, helpful, and knowledgeable salesperson that I came across so th More

by aronfraser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carter Todd
Aug 01, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

July 04, 2023

Fabulous dealership from their sales agents, finance department and repair shop. I will recommend them to all my family and friends. More

by NOIDHNDLR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carter Todd
Jul 26, 2023 -

Skyline Ford responded

Thank you for choosing and recommending Skyline Ford!

July 04, 2023

I brought my vehicle in for three different issues, the address, two, and blamed the third on one of the issues being addressed. I got the vehicle back, and the third issue was not resolved. On top of that More

by barkertodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo Gonzalez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Skyline Ford responded

We take customer satisfaction very seriously and we are committed to providing our customers with the best possible experience. We apologize for the inconvenience and frustration that you experienced. We value your feedback and we appreciate your willingness to share your experience with us. We will use this information to improve our processes and to ensure that this does not happen again.

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