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Skyline Ford

Salem, OR

4.5
3,195 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,195 reviews

August 29, 2023

It was It was a pleasure going to buy a new car learning alot on new car More

by GARCIA2254
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Recommend Dealer
Yes
Employees Worked With
Sage Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 28, 2023

Don't care for the reliability and warranty coverage of a 2020 Ford Escape. 49,000 miles and I had a $ 2,000 repair not covered, I bought a Kia to replace the Ford Escape. Will take a miracle for me to purch More

by Christian
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Recommend Dealer
No
Employees Worked With
Arturo Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Skyline Ford responded

We're sorry to hear about your disappointment with the reliability and warranty coverage of your 2020 Ford Escape. It's disheartening to learn that your experience led you to choose another brand. We sincerely hope for an opportunity in the future to restore your faith in our products and service.

August 28, 2023

Good customer service and I would definitely recommend them to all my friends. Thank you More

by alina-z
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Rich Ramsey
Feb 08, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 26, 2023

Always great customer service, this is my second truck with Skyline. Easy to deal with and fair prices More

by TONIE0
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Recommend Dealer
Yes
Employees Worked With
Dan "Wally" Waldron
5.0
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Juan Campa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Merzenich
Feb 08, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 25, 2023

Julian was so helpful getting me a car and taking his time to explain the process in getting financed. Thanks Julian your the best highly recommend you and Skyline Ford More

by CWaller
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Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 25, 2023

Excellent service by Rich and Skyline Ford, Great follow up on next service appointment. Thanks Sandi More

by SANDIKGORDON
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BJ Donofrio , Rich Ramsey
Feb 08, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 25, 2023

Friendly, courteous, got the job done in a timely manner, estimated correctly what needed to be done. More

by PAULJAMORIN
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 24, 2023

Waiting area was Clean, Service was prompt, and everyone was professional. And it didn't take long to be on my way. More

by REOLSON503
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey
Feb 08, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 23, 2023

Skyline Ford saved me from a potential accident. My pickup was there for a recall repair. The valet who picked up my vehicle heard a sound coming from my rear brakes. Skyline checked both front and More

by jllent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey
Feb 08, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 22, 2023

Great customer service and very helpful staff. Would definitely recommend to my friends. Thank you More

by DJFORREST
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Uaiyue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Campa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Merzenich
Feb 08, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

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