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Skyline Ford
Salem, OR
3,198 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning.
Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends.
Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's.
Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends.
Thank you for being a part of this great family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,198 reviews
December 06, 2023
I have had mostly very positive experiences with the dealership and would go to them again for a new vehicle. dealership and would go to them again for a new vehicle. More
by Basquegirl
Verified Customer
December 06, 2023
It was a routine service. I asked the technician NOT to rotate the tires as they are newly purchased elsewhere and were just rotated by the tire dealership. I waited for thee I asked the technician NOT to rotate the tires as they are newly purchased elsewhere and were just rotated by the tire dealership. I waited for thee service in the waiting room. When it was finished the technician came to tell me. He told me my air cleaner was dirty. I think he should have come to tell me about the air cleaner BEFORE completing the job to see if I wanted it done. They had already taken my truck outside and parked it for me to claim. Because they asked the question after-the-fact, they had to go get my truck out of the lot and take it back into the shop to do the air cleaner! Makes no sense to me. After I got home I reviewed the work order. I noted the box next to 'tire rotation' was checked! So I called Ben Wade. The call went to voicemail. I asked him if he had indeed rotated the tires or was the work order incorrect. 24 hours later I did not receive a return call. I called again and left another message on his voicemail. After several hours having not received a call, I called again and told the person who answered not to transfer me to his voicemail again as he wasn't returning my calls. This time she paged him and he picked up my call. He made a couple of excuses why he hadn't called me back, then said he did not rotate the tires. Ok, that was the right answer, but do I trust it? I have no choice, but do I trust it? More
by JEMCKENNEY
Employees Worked With
Ben Wade
December 03, 2023
Friendly, professional and very knowledgeable about the vehicle purchased. I was kept informed on the progress from date of order to delivery. vehicle purchased. I was kept informed on the progress from date of order to delivery. More
by DJSTROMBERG
December 01, 2023
Very efficient. Didn't have to worry about anything. Resolution came quick Everything was done in a timely manner Didn't have to worry about anything. Resolution came quick Everything was done in a timely manner More
by Keniaruby
December 01, 2023
Always takes care of my needs. Treats me with respect. Been a customer for about 30 years. I feel like several of the employees are my friends. Treats me with respect. Been a customer for about 30 years. I feel like several of the employees are my friends. More
by Malia G West
December 01, 2023
I already let you know I was very happy with Brian at Skyline Ford Body shop all good friendly and professional and efficient. That's all I have to say at this time Skyline Ford Body shop all good friendly and professional and efficient. That's all I have to say at this time More
by Jacky
Employees Worked With
Brian
December 01, 2023
They did some warranty work and some recalls on my truck did what they were supposed to do. did what they were supposed to do. More
by islanderson69
Employees Worked With
