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Skyline Ford

Salem, OR

4.5
3,200 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,201 reviews

December 25, 2023

Quick, very friendly and never a issue. I bring all my vehicles here I would go anywhere else. More

by skyford
Recommend Dealer
Yes
Employees Worked With
Mel
December 23, 2023

Intake staff were very pleasant. Service was done quickly I love my Bad Lands Bronco More

by Youngsadventure
Recommend Dealer
Yes
Dec 28, 2023 -

Skyline Ford responded

The Badlands is a great Bronco! Thank you for choosing Skyline Ford!

December 23, 2023

Hassle free and friendly, responsive staff! Being an out of state buyer, I couldn't be happier with their service! More

by YUEN3232
Recommend Dealer
Yes
Employees Worked With
Juan Campa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Campa
Dec 28, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

December 23, 2023

Everyone was very helpful and answered all of my questions, even the ones I didn't know I had. More

by DSHAWES
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff White
Dec 28, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

December 23, 2023

They got the job done and and it was quick I didn't have any problems! It was just an oil change! More

by Karmax97301
Recommend Dealer
Yes
Employees Worked With
Idk?
Dec 28, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

December 23, 2023

Great They have been great to work with. We have done business with them a long time. Hopefully many more years to come. More

by ROSSCRIBBS
Recommend Dealer
Yes
Employees Worked With
Sage Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sage Bass
Dec 28, 2023 -

Skyline Ford responded

Here to many more years! Thank you for choosing Skyline Ford!

December 22, 2023

Julian helped my sister by her first car and he was the best salesman from finding the right car to helping her get financed More

by gerald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Skyline Ford responded

We're happy we could assist with your new car! Thank you for choosing Skyline Ford!

December 22, 2023

Mel makes you feel like a valued customer and not just a number Very solid communication from start to finish More

by Carrie.garrison22
Recommend Dealer
Yes
Employees Worked With
Mel
Dec 22, 2023 -

Skyline Ford responded

We truly appreciate you! Thank you for choosing Skyline Ford!

December 20, 2023

It's very excellent and friendly I called I told the lady my car showed oil change and reads 0 and she gave me early schedule so it's the best thing because I'm so happy she gave me the next day appointment More

by ADEM7548
Recommend Dealer
Yes
Dec 28, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

December 19, 2023

Did not fix problem. Texted Art and explained what was going on and that issues were worse. Has been a week since text and have had no response. More

by DGW8445
Recommend Dealer
No
Employees Worked With
Art
Dec 19, 2023 -

DGW8445 responded

Problems have not been resolved. Texted with Gavin from earlier visit and no response. Texted back to Art after last visit and explained problems were worse and no response back after a week. Visited with Jim Agur in his office and he said he would get car taken care of along with cleaned inside and out plus an oil change . Car was not fixed and the cleaning and oil change was not provided. The car was brought in under warranty and was never fixed. You have not fixed issues and have just run warranty out. Very poor work, service, and broken promises.

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