Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Skyline Ford
Salem, OR
3,201 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning.
Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends.
Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's.
Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends.
Thank you for being a part of this great family!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,201 reviews
Verified Customer
December 28, 2023
I just purchased a 2023 Toyota Camry! :) Julian made the finance process so easy and fast! I got an amazing deal with him! I will be recommending all my friends to purchase a car from him! :) Julian made the finance process so easy and fast! I got an amazing deal with him! I will be recommending all my friends to purchase a car from him! More
by abishop
Employees Worked With
December 26, 2023
Normally good service but had a few issues this time. In for a tire repair and check on overall wear of tires. Sent a text to the number given asking about status after an hour plus of waiting and never In for a tire repair and check on overall wear of tires. Sent a text to the number given asking about status after an hour plus of waiting and never received a response. When car was ready the warning light was still on and the tire was under inflated. Also no one had checked for tire wear. I had to seek help on both counts. More
by MLISAMLOZ
Employees Worked With
Other Employees :
Not sure —could have been John—but individual who reset and inflated tire after I brought it to the attention of them was very nice.
December 26, 2023
It was a very good experience. Helpful, courteous, friendly people to work with. They were always ready to answer all my questions. Korey, Marc and Juan were excellent to work wi Helpful, courteous, friendly people to work with. They were always ready to answer all my questions. Korey, Marc and Juan were excellent to work with, and were very helpful in delivering my new car just as I ordered from Ford Motor Company. I look forward to working with Skyline in the future. Thanks to all at Skyline for your service! More
by AEROSPORT949
December 26, 2023
Poor communication. Said they had it ready, went to pick it up, couldn't drive it home. Car is now making a weird noise from the dash. Said they had it ready, went to pick it up, couldn't drive it home. Car is now making a weird noise from the dash. More
by Mikayla.janelle12
Employees Worked With
Ben
December 25, 2023
Very understanding and kept me knowledgeable about my vehicle's issues. Kept me updated about the work being done on my vehicle. Very nice and a wonder to work with. vehicle's issues. Kept me updated about the work being done on my vehicle. Very nice and a wonder to work with. More
by forestgirl59
Employees Worked With
Arturo Gonzales
December 25, 2023
Scheduled for service on Friday, didn't get to truck until Monday, but never notified me they were keeping it, nor apologized for keeping it without notification. Determined battery was low and just cha until Monday, but never notified me they were keeping it, nor apologized for keeping it without notification. Determined battery was low and just charged it. When I asked if they determined why it was low, they told me it didn't matter, they had charged it and it would be fine. Truck only made it 4 days before problem returned. More
by RYANSCHOLZDVM
December 25, 2023
very disappointed some people there are dumb and rude I will not go back there anymore will not go back there anymore More
by balingsawa
