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Skyline Ford

Salem, OR

4.5
3,294 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,294 reviews

March 03, 2024

Non-communicative Not helpful in answering questions or addressing concerns I don't have anymore words left More

by Alburas
Recommend Dealer
No
Apr 12, 2024 -

Skyline Ford responded

Thank you for your feedback and the review.

March 02, 2024

It was great. Service was done quickly. Customer service was great, they got ahold of me on time when it was done More

by captqman
Recommend Dealer
Yes
Apr 12, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

March 01, 2024

Short wait. The work was done quickly and efficiently The waiting area was clean and comfortable More

by slvrtnmiller
Recommend Dealer
Yes
Employees Worked With
Idr
Apr 12, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

March 01, 2024

Julian was an excellent help from start to finish. No high pressure, always asking what he could do to earn our business. Very transparent sale. I’d give six stars if I could. More

by runcharlierun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

February 29, 2024

Amazing customer service, updates were always on time if not sooner. Great job Completely satisfied More

by chris.hambelton76
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Lawson
Apr 12, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

February 27, 2024

Very good, great communication Very good, great communication, easy scheduling, came to.my location, Very satisfied More

by MATTBAER
Recommend Dealer
Yes
Employees Worked With
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Marr
Apr 12, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

February 27, 2024

Difficult The dealership is difficult to work with. Jim Agur and Sterling were great to work with. Otherwise, it was a frustrating experience. More

by casebeerconstruction
Recommend Dealer
No
Employees Worked With
Julian Ruiz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Ruiz
Apr 12, 2024 -

Skyline Ford responded

Thank you for the feedback and the review.

February 25, 2024

The experience was fine and everyone was very nice as expected. We were told many times the car was 'fully loaded.' 360 Assist is listed on the vehicle description under Equipment Group. There was a + si More

by RACEVES46
Recommend Dealer
Yes
Employees Worked With
Juan Campa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Campa
Apr 13, 2024 -

Skyline Ford responded

Thank you for the feedback regarding your visit. We apologize for any miscommunication regarding the features on the vehicle. Thank you for choosing Skyline Ford!

February 23, 2024

My family and I have bought a few cars from Julian over the years and he always goes above and beyond to help us find what we are looking for. Very knowledgable and fair. I always highly recommend him to a More

by Tammy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford! We hope to serve you for the years to come!

February 23, 2024

I had a wonderful experience I was immediately greeted, and so was my pitbull. We were treated with care. He explained everything in detail with me, and was very fair and very efficient. Not one time did I More

by Ketcherchris1981
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

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