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Skyline Ford

Salem, OR

4.5
3,204 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,204 reviews

April 07, 2024

There was no pressure at all to buy. Francisco (our salesman) was very helpful in trying to locate the model and trim level we wanted. Financing was super easy and painless More

by ADAMBEHLING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Campa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Skyline Ford responded

We value a pressure-free environment. Thank you for choosing Skyline Ford!

April 07, 2024

Ben was great Took care of everything on my Ford transit van all the recalls and recommended services More

by SJF1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

April 05, 2024

Bought a Honda from a Ford dealer in Salem. I didn't pick the dealership for any other reason than they had a car I was interested in, but Korey helped us by making the process straight forward More

by abi.sperling
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Korey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Skyline Ford responded

We're glad we could assist in getting the vehicle you needed. Thank you for choosing Skyline Ford!

April 04, 2024

Work was done on time and correct. Tech was knowledgeable and and courteous and prompt. More

by gsharp2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

April 04, 2024

Skyline Ford service is awesome. As a senior woman, Mel in the service department is great. She knows her service world and is kind and understanding. I’ve been going to their servic More

by wrensteele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Skyline Ford responded

Mel is pretty great! Thank you for choosing Skyline Ford!

April 01, 2024

Julian made the car buying process easy! He immediately made us feel comfortable and confident in his ability to find us exactly what we were looking for. He is a genuine and honest person a More

by Jessicareisdorf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

March 30, 2024

In for a 3 day job. 3rd afternoon I called. Not even started the work More

by mkerr96
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Wade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Skyline Ford responded

Your time is valuable, and we apologize for any inconvenience caused by this unexpected delay. Your feedback is essential in highlighting areas where we need to improve our scheduling and communication processes to better meet your expectations.

March 26, 2024

Was told 2 weeks when I brought my truck in, but it turned out to be 3 weeks. It wasn't wasn't Ben's fault, you just had a lot of vehicles brought in at that time. More

by vondrum
Recommend Dealer
Yes
Employees Worked With
Ben Wade
Apr 12, 2024 -

Skyline Ford responded

We appreciate your understanding and we are grateful for your review. Thank you for choosing Skyline Ford!

March 26, 2024

She is wonderful and very talented! I believe she is knowledgeable and takes good care of my car. I trust her 100%. More

by Wfrey
Recommend Dealer
Yes
Employees Worked With
Melanie
Apr 12, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

March 25, 2024

It's easy to get checked in and they listen to your concerns and desires. Service was quick and check out easy. More

by bob4glenda
Recommend Dealer
Yes
Apr 12, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

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