Back

Skyline Ford

Salem, OR

4.5
3,291 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
Contact Dealership

2510 Commercial St. SE

Salem, OR

97302

Directions

By Type

Showing 3,291 reviews

May 14, 2024

A little on the expensive side, but gives pretty good service and they do care. More

by javanCP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Skyline Ford responded

We truly do care! Thank you for choosing Skyline Ford!

May 13, 2024

In for oil change tire rotation and etc. i had coupons for allof it included brake ck. So drove in handed coupons to writer and ask that I see my air and cabin filters. It was a 3 o'clock ap More

by albertheisler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mel Wangler
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Skyline Ford responded

We apologize for any confusion. Give us a call and ask for Jim or shoot a quick email to jima@skylineforddirect.com so we can clarify your RO with you. Thank you for choosing Skyline Ford!

May 13, 2024

Service is always great at Skyline Ford. They are quick with their work and the service advisors are helpful. Thank you Arturo, Gavin, Ben, and Mel for all your hard work! I am a loyal Skyli More

by webb_col
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clevenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Skyline Ford responded

Thank you for your very kind review. Thank you for choosing Skyline Ford!

May 13, 2024

Really helpful overall. They have me great customer service. Took care of my issue and did the right thing for the client. More

by wiev1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service manager. I don’t remember his name.
May 17, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

May 13, 2024

Relaxed and eager to help us with the purchase of 2 vehicles at the same time. More

by flirtingpeach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Miller, Marc Merzenich
May 17, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

May 13, 2024

Although scheduling took longer than I would have liked, the work (replacement of a broken side mirror) was completed perfectly. All in all a very satisfactory experience. More

by VAGABONDVET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
May 16, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

May 13, 2024

They got me in at the last minute to get my service done because I was going On a trip More

by sj437363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sterling Wallace
May 16, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

May 10, 2024

Well they did a good job I will recommend this service center to friends and familly More

by jose.gocobachi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Skyline Ford responded

We appreciate your recommendation! Thank you for choosing Skyline Ford!

May 09, 2024

Great service friendly workers facility is clean. The price is to high! And I feel I had to wait to long to get my truck fixed. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

May 09, 2024

I appreciated the tire rotation in my service. I was Planning to make a separate trip to Costco to have this done. This Saved me a trip More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

...
39
...