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Skyline Ford

Salem, OR

4.5
3,290 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,290 reviews

June 12, 2024

Great customer service. The people who work at this location really treats you like family. More

by SHEL143
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sterling Wallace
Jun 19, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 11, 2024

Julian is awesome! He is very caring for his customers and will make it happen. I would give Julian a 10 star rating if I could. I will recommend him to family and frie More

by nessaasosa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Skyline Ford responded

We'll tuck the extra stars away for later. Thank you for choosing Skyline Ford!

June 11, 2024

They were very timely with my service. I arrived about 20 minutes early and they took my pickup right in. More

by Kevin B.
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Skyline Ford responded

Early is great! Thank you for choosing Skyline Ford!

June 10, 2024

advisors dont really listen and manager is a moron. Won’t ever be going back to this dealership More

by Thatonedude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gavin Lawson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Thomas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

Julian was a very helpful and compassionate sales person. I have been disabled for the last year without a car and he assisted us in getting an awesome reliable car!! I will definitely recommend him to anyon More

by Kscorg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 10, 2024

2 weeks, 2 trips to repair TPMS. Your staff forgot they had picked up the car to fix it again. If I hadn't driven over to check on it, after I didn't get a call back, they wouldn't h More

by TS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gavin Lawson
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

Excellent service. Friendly customer care. Professional service technicians. Enjoy fawning over the gt350! Wish I had a lightning in addition ton my eco beast. More

by holcomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford! We love the GT350!

June 09, 2024

JULIAN IS THE MAN ! !! If you’re looking for someone who will make you feel heard, validated, and TRULY has your best interest at heart- he’s the guy!! He’s taken care More

by tyesha.rhean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Campa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 09, 2024

Replaced an after market center console in instead of the factory original. I brought it to their attention and never received a response. More

by salemrnr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sage Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clevenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Skyline Ford responded

Please don't hesitate to give us a call or reach out to your service advisor with questions and concerns. Thank you for choosing Skyline Ford!

June 07, 2024

very friendly employees esp the one who help me through the process. He's the best More

by Etmina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelley Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

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