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Skyline Ford
Salem, OR
3,524 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning.
Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends.
Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's.
Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends.
Thank you for being a part of this great family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,524 reviews
October 26, 2024
Skyline Ford’s service department is excellent! I can’t say enough good things about John Marr . Skyline is lucky to have him. I can’t say enough good things about John Marr . Skyline is lucky to have him. More
by larrya43
Verified Customer
October 25, 2024
We have purchased numerous company vehicles from Skyline and Don always makes it easy and efficient so we can get back to work! and Don always makes it easy and efficient so we can get back to work! More
by Tana
Employees Worked With
October 25, 2024
Disappointed in their service department. Twice they failed to rotate tires. Once because of "swelled lug nuts. So what am I supposed to do if I have a flat tire....drive on the rim because m Twice they failed to rotate tires. Once because of "swelled lug nuts. So what am I supposed to do if I have a flat tire....drive on the rim because my wrench doesn't fit? I find later this is a known Ford Escape problem. Shoild have long since been fixed via recall by Ford Motors. You think I'm going to buy future Ford products? Not too likely my friend. Second failure to rotate tires was because of excess wear and sidewall aging evidence. My own inspection leads me to a different conclusion. At least rotate the tires for better wearing and alert me to the situation. Poor service technique. More
by steve75_us
Employees Worked With
Korey Miller
October 25, 2024
Service department is great. Wish that service and body shop communication was better. Loaner car area has gotten better but communication is always not issue. Wish that service and body shop communication was better. Loaner car area has gotten better but communication is always not issue. More
by WESSROWLEY
October 24, 2024
I happy with the service Skyline Ford did on my truck. Thank you very much Thank you very much More
by David.a
Employees Worked With
October 23, 2024
Easily one of the best buying process for a new vehicle I have ever experienced. have ever experienced. More
by TONYBALDONI68
Employees Worked With
October 21, 2024
Julian, was super helpful, knowledgeable and very straight forward. he didn't try to push me into anything. straight forward. he didn't try to push me into anything. More
by Chevy owner
October 21, 2024
The shop has broken not one but two factory windscreens for my maverick. The 3rd windscreen is on order. They are going to have the body shop install the next one. This is my first time using the shop at S for my maverick. The 3rd windscreen is on order. They are going to have the body shop install the next one. This is my first time using the shop at Skyline. Extremely disappointed. More
by kevin.helppie
Employees Worked With
October 20, 2024
After my oil change I received paperwork identifying issues with my truck but no one discussed or followed up with solutions or cost to fix. A few days later I get a call asking to do an online review. issues with my truck but no one discussed or followed up with solutions or cost to fix. A few days later I get a call asking to do an online review. I mention what happened and receive an apology but no follow up on documented issues. Also the online review was no longer needed. The owner and managers need to focus more on customer service than farming reviews. More
by steely_scholar_0u
Employees Worked With
Other Employees :
Sterling Wallace
