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Skyline Ford
Salem, OR
3,422 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning.
Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends.
Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's.
Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends.
Thank you for being a part of this great family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,422 reviews
September 19, 2024
Gavin and the cashier were both prompt, polite and gave great customer service. Thank you. great customer service. Thank you. More
by susanm0
Verified CustomerEmployees Worked With
September 18, 2024
I have used this dealership for service and have also bought several cars. They have always treated me very well. I have also used the body shop. Excellent work! bought several cars. They have always treated me very well. I have also used the body shop. Excellent work! More
by ANNETTESLAKESIDE
Employees Worked With
Rolando, Michael Williams
September 18, 2024
Julian was friendly, efficient, and got us through the financing process. He answered all oir questions and made us feel at ease.I 100% recommend him. financing process. He answered all oir questions and made us feel at ease.I 100% recommend him. More
by candistoops
Employees Worked With
September 16, 2024
Getting a regular oil change is always a pleasant experience. The people are friendly, the waiting room is comfortable, and it usually doesn't take very long. experience. The people are friendly, the waiting room is comfortable, and it usually doesn't take very long. More
by JacquesVB
Employees Worked With
I don't remember who I worked with, but they're all great!
September 16, 2024
Having to wait 2 weeks just to get a $189 assment is rediculess. Most dealers would have had me in and out by now. I am wondering if it is worth it to deal with Syline any further. rediculess. Most dealers would have had me in and out by now. I am wondering if it is worth it to deal with Syline any further. More
by jerywatson500hsc
September 16, 2024
The work done was good and the mechanic that explained about what was done was a nice person. The folks who check you in, behind the glass doors seemed like they were hesitant to help. I got out of my car about what was done was a nice person. The folks who check you in, behind the glass doors seemed like they were hesitant to help. I got out of my car and went in to the office after waiting for a few minutes to be greeted but wasn't. Maybe I'm just spoiled at the chevy place as they come greet me at my truck, always great customer service when I go get my Tahoe serviced. The two guys sitting in the ac office just didn't seem to care that I was paying for service and would like to feel that my dollar is valued This all on top of being rescheduled from a Tuesday only to have them tell me if been delayed at my scheduled appointment. It was an odd conversation but he claims the computer appointments are faulty More
by sr.iirie33
Employees Worked With
September 14, 2024
It’s not often you can say buying a car was a great experience but I can definitely say I will buy another car with this team. Thank you for being so great to work with! experience but I can definitely say I will buy another car with this team. Thank you for being so great to work with! More
by Teri Fetsch
September 14, 2024
The dealer and the salesman all worked quickly and made sure the deal went through and matched the price that I expected sure the deal went through and matched the price that I expected More
by AWHITELYAWHIT
September 14, 2024
Great customer service. Mel in service is superior! The dealership cares about the customers. Sales is fantastic too, Wally is the absolute best! Mel in service is superior! The dealership cares about the customers. Sales is fantastic too, Wally is the absolute best! More
by daletina
Employees Worked With
Other Employees :
Parts lady was good
