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Skyline Ford

Salem, OR

4.5
3,290 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,290 reviews

June 27, 2024

Helpful, generally fast and the process was straightforward. A few parts seemed to take a long time. At the end - after paperwork was signed - they pitched an extended warranty deal. That left More

by Allan & Kristi W.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clevenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Ortwine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Campa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 26, 2024

Good sales staff I believe i got a good deal Nice car Very good This is good as my Mercedes More

by ernies57
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 26, 2024

The place was great easy no pressure will be back for all services from now on More

by Ritao
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Ortwine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 26, 2024

Quick with the service. I really look forward to my cup of cappuccino from the coffee machine. More

by quadsrme
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Skyline Ford responded

It makes a darn good cup of coffee! Thank you for choosing Skyline Ford!

June 26, 2024

Dealership was great but it took over 5 months for repairs while waiting for parts to arrive. More

by FARRELLSD
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kim
Sep 04, 2024 -

Skyline Ford responded

We apologize for the delay in parts delivery. Thank you for choosing Skyline Ford!

June 25, 2024

Quick service along with friendly helpful service reps and quality work is why I ama repeat customer More

by spurrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 25, 2024

John my technician was fabulous! Very knowledgeable and courteous! Did his job well! And the lady whom took my call and set up my appointment was helpful and had great costumer servi More

by Dezpaws30
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 25, 2024

This employee is very rude and liar. He has my 2nd key fob but not willing to give me my key even after 6 months of purchace More

by majdbarznji
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sage Bass
1.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clevenger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hyatt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2024

Seems like everytime I take my truck in they have done maintenence or repairs to my truck that I did not authorize then charged me for it. Also, I have a newer truck and each time I have dropped my truck More

by Varebelgirl
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Arturo Gonzalez
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2024

The service department at skyline Ford is the top notch surface department. They are courteous, polite, down-to-earth keep you informed department. More

by Fred buyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

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