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Skyline Ford

Salem, OR

4.5
3,389 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,389 reviews

January 10, 2025

They make things very convenient for the customer and are very helpful, they also work very fast More

by GRIFFIN.BURDICK
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Skyline Ford responded

Thank you for choosing Skyline Ford! What can we do to earn that 5th star on your next visit?

January 10, 2025

Sage found us a great deal our new f150, both Sage and Andrew kept us up to informed on the process as it progressed. I highly recommend Skyline Ford More

by JMBRUSH54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sage Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Skyline Ford responded

We are glad we could assist you with getting into your new F-150! Thank you for choosing Skyline Ford!

January 10, 2025

It’s the best from the beginning of my entire existence and also I thought I’m going to wait a lot but I didn’t even finish my coffee I got from waiting room so overall it’s the best and thank you for the More

by ADEM7548
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Services and cashiers
Jan 13, 2025 -

Skyline Ford responded

Thank you for choosing Skyline Ford! We're glad to keep providing the best level of service. Keep on enjoying the coffee!

January 09, 2025

Mel is the bestest of the best. She kept me updated while my service was being completed. She even had my vehicle picked up from my work and then delivered back to me when it was do More

by benjimanwade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

January 09, 2025

I've had a desire to buy a new to me mustang for 2 years now (midlife crisis) LOL.Stopped in at Skyline Ford and they had a decent used mustang for a great price.Francisco Arias was a pleasure to work with More

by WILD07SILVERADO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Campa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Skyline Ford responded

We wish you many crisis free miles in your new Mustang! Thank you for choosing Skyline Ford!

January 09, 2025

Julian Ruiz Is the best sales manager I’ve ever dealt with. My husband and I appreciate his honesty and excellent customer service he has given us. Even when the papers are signed If you have a question More

by Jennifer Berger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Skyline Ford responded

We're glad we could assist you with your vehicle. Thank you for choosing Skyline Ford!

January 07, 2025

Eye roll from financial manager when I refused extra insurance was a bit concerning. Made me feel I was buying an SUV prone to problems. More

by George Hayen
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Dylan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Skyline Ford responded

Thank you for sharing your feedback regarding your recent visit to our dealership. We understand that you felt uncomfortable with the financial manager's reaction when you declined extra insurance. We want to assure you that our goal is to provide our customers with the information they need to make informed decisions about their vehicle purchase, and we do not pressure customers to purchase any specific products. We apologize if the financial manager's reaction made you feel pressured or uncomfortable. We will be addressing this with them directly to ensure that all interactions with customers are professional and respectful.

January 06, 2025

Julian was extremely helpful and very respectful to us. He went out of his way to make sure we were satisfied customers with Skyline Ford. We would recommend Julian to anyone looking to buy a vehicle fro More

by mikeberger0830
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Skyline Ford responded

Thank you for choosing Skyline Ford! Thank you for the recommendation.

January 06, 2025

Excellent service, Julian was patient and very helpful pairing us with the exact vehicle we were looking for. And he succeeded. I will recommend his talent to anyone looking for a vehicle More

by ernestwestley9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Campa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

January 05, 2025

Jeff was amazing. Made us feel like we had known him for years. Made buying a car easy. More

by AWOLFGRAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan "Wally" Waldron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Skyline Ford responded

Thank you for choosing Skyline Ford!