Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Skyline Ford
Salem, OR
3,449 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning.
Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends.
Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's.
Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends.
Thank you for being a part of this great family!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,449 reviews
January 23, 2016
Purchased new 2015 Ford Flex Jeremy was very pleasant and helpful. He knew the car's features and was able to explain them and help with setup. We had several issues with the Fl Jeremy was very pleasant and helpful. He knew the car's features and was able to explain them and help with setup. We had several issues with the Flex the first month or so and Jeremy made sure we were taken care of. The paper work took a long time but that was expected. Marc made sure we had all discounts/rebates available. More
by kw
January 23, 2016
Ordering parts We have ordered a number of parts with Bob at the dealership after purchasing a new Ford Flex in November 2015. Bob has always been very pleasant and We have ordered a number of parts with Bob at the dealership after purchasing a new Ford Flex in November 2015. Bob has always been very pleasant and helpful. More
by kw
Employees Worked With
Bob in Parts
January 22, 2016
They took care of me!! Wonderful experience with Skyline Ford!! They took exceptional care of me and my C-max!! Thank you to Bob Olin in parts and all the guys who worked Wonderful experience with Skyline Ford!! They took exceptional care of me and my C-max!! Thank you to Bob Olin in parts and all the guys who worked on my car!! More
by Kimmibfly
Employees Worked With
Bob Olin in parts and all the guys who did my oil change and checked out my car!!
January 21, 2016
My New Ford Truck My salesman Francisco was very good at treating me as a valued customer, the purchase was pretty painless and I am very happy with my purchase, thanks My salesman Francisco was very good at treating me as a valued customer, the purchase was pretty painless and I am very happy with my purchase, thanks to everyone there as I know it takes more than a great salesman it takes a great team behind him giving the support needed to make those great sales. Special shout out to Mark for making the financing happen, thanks again. More
by T Master
January 20, 2016
Very helpful. Jeff White in sales, was very helpful in getting us all of the discounts and information we needed to make our decision. I felt he was very up front Jeff White in sales, was very helpful in getting us all of the discounts and information we needed to make our decision. I felt he was very up front with us from the time we came to Skyline. More
by farmernick
January 18, 2016
Great experience Jeff down at Skyline Ford is the man to go to. He made the buying process easy to understand and kept us in the loop about other potential vehicles. G Jeff down at Skyline Ford is the man to go to. He made the buying process easy to understand and kept us in the loop about other potential vehicles. Great experience buying our first new car! More
by ChalkBoxTraining
Employees Worked With
January 18, 2016
Best Car buy ing experiance we have ever had We purchased a used 250 truck.. Jeff White is one the best salesman we have ever with any other car dealership. I have bought at least 20 cars in th We purchased a used 250 truck.. Jeff White is one the best salesman we have ever with any other car dealership. I have bought at least 20 cars in the past.. Jeff answered all our questions and made sure our time purchasing the car was entertaining and comfortable.. I would go to the dealership again and would ask to be help with only Jeff.... Thank you skyline ford for not making this car purchase, the nightmare I have experianced before.... More
by night
Employees Worked With
January 18, 2016
Purchase of a 2013 Escape We bought a used Escape on January 16, 2016 and Jeremy Gattenby was our salesperson. With the help of Octavio Hernandez in the finance office they wer We bought a used Escape on January 16, 2016 and Jeremy Gattenby was our salesperson. With the help of Octavio Hernandez in the finance office they were able to give us a fairly good deal on our trade-in. However, the dealership had a new software system that the salesmen were still figuring out so that slowed the transaction considerably. Having been said, we would definitely refer family and friends and come back ourselves. More
by Danny
January 06, 2016
F150 purchase We purchased a new F150 from Jeremy Gattenby, who did a good job providing service during the initial sale and delivery. The delivery of title docume We purchased a new F150 from Jeremy Gattenby, who did a good job providing service during the initial sale and delivery. The delivery of title documents for our cash sale were not timely! More
by Purchaser
Employees Worked With
Jeremy Gattenby
January 04, 2016
Excellent job! Jeff White was our rep and he really exceeded our expectations. He made our buying experience fun and very informative. We had LOTS of questions and a Jeff White was our rep and he really exceeded our expectations. He made our buying experience fun and very informative. We had LOTS of questions and a trade in. Thank you for making our day ! More
by Ancisriga
Employees Worked With
