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Skyline Ford
Salem, OR
3,449 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning.
Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends.
Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's.
Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends.
Thank you for being a part of this great family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,449 reviews
February 29, 2016
Satisfied customer Stopped in to Skyline ford to look at different colors of the F150 super cab 4x4 Friday. I was on the way to purchase a truck from another ford dea Stopped in to Skyline ford to look at different colors of the F150 super cab 4x4 Friday. I was on the way to purchase a truck from another ford dealer up north, check book in hand.They had limited colors but i had agreed to one they had at their dealership. I thought I was getting a good deal. Jeff walked out at skyline and I told him I was good did not need his assistance. I told him I was buying from some other dealer and was just looking at the different colors they had in stock at Skyline. Jeff started to ask me a few questions about the truck I was interested in and then proceeded to inquire why I was going up north when he and the Skyline ford team could take care of my business and truck needs with better quality and responsiveness then anyone else. Asked me to just give him a few minutes to find out exactly what I wanted in the truck I was going to buy. After a 20 minutes I decided to buy from Jeff. I bought the truck today. I like Jeff's attitude, no pushiness no pressure just questions then answers to my questions. He was very detailed about the specifics of the truck info I needed and broke it down to why certain things were of much value. Also got down what was the most important to me then help me make the finale decision on the pick up I purchased today. More
by Dave 33
Employees Worked With
February 28, 2016
Great experience. We bought a 2016 F250 Lariat crew cab. Jeremy was very professional and pleasant to deal with. We needed steps on the vehicle and Jeremy took care of We bought a 2016 F250 Lariat crew cab. Jeremy was very professional and pleasant to deal with. We needed steps on the vehicle and Jeremy took care of the problem and we were on our way. We are very satisfied. More
by coasty
Employees Worked With
Jeremy Gattenby
February 24, 2016
Jeremy and early morning I showed up at 8:02 am and was interested in looking at a Mercury Milano. By 10:30 am I was driving away with it. he was at home at 8:02 but quickly I showed up at 8:02 am and was interested in looking at a Mercury Milano. By 10:30 am I was driving away with it. he was at home at 8:02 but quickly showered and got to Skyline by 8:25 to help me. Everything went smooth as butta.....it is a great car More
by Christian w/ Allstate
February 22, 2016
Crappy Service I HAD to take my vehicle here for recall work as the Keizer Ford dealership was not able to do the work. The service at Keizer is always phenomenal, t I HAD to take my vehicle here for recall work as the Keizer Ford dealership was not able to do the work. The service at Keizer is always phenomenal, the staff are friendly and helpful but the staff on Commercial in Salem are terrible. The first time I took it there, they didn't even have the parts to fix the recall work, even though I had made an appointment. When I got a ride to work in the morning the van was tall and I couldn't even get in it with my work apparel on. The driver made some unfriendly comments and made the ride super uncomfortable. I got a ride back to the dealership from a coworker since I didn't want to ride with the driver again, and then the dealership couldn't find my car......Luckily one of the workers knew what vehicle I had since the work was not completed since they didn't have the parts. My car was across the street and left unlocked which didn't make me feel any better. I had to take my car back to the Ford dealership so that the work could be completed and when they called me to tell me it was ready and my tires/brakes would need to be replaced in the future, they didn't want to talk to me, the person who dropped it off, they only wanted to talk to my husband. Super frustrating when I dropped the vehicle off, I know my vehicle and I'm the customer they called, not my husband. I can tell you I would never go back and it's a shame because Keizer is wonderful More
by barrelrunner33
Employees Worked With
Not sure their names since they didn't want to talk to me
February 19, 2016
Purchased new Ford Expedition from Jeff White We purchased a new Ford Expedition from Jeff White. He knows car/trucks extremely well. He made us feel at home, no high pressure sales pitches, etc. We purchased a new Ford Expedition from Jeff White. He knows car/trucks extremely well. He made us feel at home, no high pressure sales pitches, etc... I eventually told him that he comes across as honest, fair and trustworthy guy. Our intention was not to buy a car that day. We test drove the vehicle. Jeff was very knowledgeable about all the vehicle details. He worked to get us the highest value for our trade in and also a great financing deal with several options. We bought the car and do not regret anything. We feel good. The entire process was fast. When we were ready to go, they gassed and cleaned it up. Jeff synced the hands free device and went through all the vehicle details as well as the warranty info. It would have taken days to learn all these new high tech capabilities Ford has but Jeff simplified it all. In finance, Juan Campa walked us through the paperwork, warranty and incentives, pain free. He is a very experienced guy as well and makes you feel comfortable. I am sold on Ford, Skyline Ford. Next car will be a Ford F150 most likely and I will buy it from Skyline Ford and Jeff White..........................Thanks Jeff! More
by Mike and Cindi
February 18, 2016
Helping hand We are a family of six and desperately needed a reliable vehicle that could haul all of us and on a budget! Octavio, Jeremy and Juan spent time, liste We are a family of six and desperately needed a reliable vehicle that could haul all of us and on a budget! Octavio, Jeremy and Juan spent time, listened to our needs and helped us find a great vehicle that we can afford. They were all very respectful, kind and welcoming. This was my first time buying from a dealership. After getting the run-a-round at another place and feeling discouraged.... I found myself in good hands with Skyline Ford. Thank you all so very much!!! More
by DayBee711
February 17, 2016
Jeff White was great Jeff White made the experience of buying a vehicle (which I typically dread) informative and engaging. I appreciated the no pressure approach and he Jeff White made the experience of buying a vehicle (which I typically dread) informative and engaging. I appreciated the no pressure approach and he was forthright and represented Ford very well. This is our first experience with a hybrid and we didn't really understand how they work - Jeff was easy and comfortable to work with. More
by bb
February 17, 2016
Electronic key fob Needed to get an electronic key fob for my car. I called your dealership and talked to Bob in parts. He was very helpful I was able to come to your Needed to get an electronic key fob for my car. I called your dealership and talked to Bob in parts. He was very helpful I was able to come to your dealership and get what I needed. They had the key fob I needed and they programmed it and I was on my way. Thank you. More
by rand
Employees Worked With
Bob in parts
February 16, 2016
Kelley Jones is a Keeper! Excellent Customer Sevice My wife and I were very pleased with Kelley Jones' professionalism and his ability to find the truck that we needed to tow our Airstream Trailer. Kel My wife and I were very pleased with Kelley Jones' professionalism and his ability to find the truck that we needed to tow our Airstream Trailer. Kelley made purchasing our new truck a very good experience! He takes pride in providing the customer with quality service. It was evident that Kelley loves his job. It was great doing business with him. More
by BruceandGretchen
Employees Worked With
February 14, 2016
Excellent to deal with!!! This is my second time dealing with Don and I have always had a very good experience. He kept me informed and was able to get me in my new Flex earlie This is my second time dealing with Don and I have always had a very good experience. He kept me informed and was able to get me in my new Flex earlier than first thought. He is always a pleasure to see. More
by Happy Flex Owner
Employees Worked With
