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Skyline Ford
Salem, OR
3,524 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning.
Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends.
Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's.
Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends.
Thank you for being a part of this great family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,524 reviews
November 17, 2024
Julian was great and easy to work with. He was very friendly, felt no pressure from him, and was upfront and honest with trade in value and other costs. No back and forth game. We appreciat He was very friendly, felt no pressure from him, and was upfront and honest with trade in value and other costs. No back and forth game. We appreciate that. More
by buribe
Employees Worked With
November 16, 2024
Fair and honest pricing on my new truck, easy to work with. Fairly quick once we decided on our purchase. with. Fairly quick once we decided on our purchase. More
by rponce
November 16, 2024
When a customer buys a brand new vehicle and continues to deal with the same issue months after purchase and repeated service appointments there should be a drive to get that corrected as soon as possible. I deal with the same issue months after purchase and repeated service appointments there should be a drive to get that corrected as soon as possible. I have been told of the customer satisfaction guarantee but have found that the responsive actions by the dealer to be consistent with that guarantee. It’s not a guarantee if the promise isn’t met or there isn’t concrete and quick effort to work until it’s resolved. More
by gregford24
Verified CustomerEmployees Worked With
November 15, 2024
The service performed was good, quick and efficient. Would highly recommend to anyone looking for service. Would highly recommend to anyone looking for service. More
by Gavinasman100
November 14, 2024
skyline service department staff are always friendly and help you with your needs way t o go guys keep up the great work help you with your needs way t o go guys keep up the great work More
by stacey scharff
Employees Worked With
November 12, 2024
Excelente Service they were helpful on what I was requesting at all time and price as well requesting at all time and price as well More
by LAURAJGONZ
November 12, 2024
The dealer was excellent, Quinn my salesman went beyond jis job to come in on his day off rhen stay late to get me in my New Bronco. These Raters however... this is the third one. Why 3? jis job to come in on his day off rhen stay late to get me in my New Bronco. These Raters however... this is the third one. Why 3? More
by GLBUYSELL1
November 12, 2024
Honestly, I have used the service department a few times, and I have been satisfied. However the last time I left my vehicle, they called me and said it would be a 6 hour fix, I didn't get my car back for 10 and I have been satisfied. However the last time I left my vehicle, they called me and said it would be a 6 hour fix, I didn't get my car back for 10 days! Then I drive to the store and when I came out it wouldn't start, I had to get a ride home. Turns out they didn't retighten the battery cables! I won't go back! Between the car rental and repair bill it's not worth it. I'm trading in the Ford for a Toyota! More
by Klemmconnie
Employees Worked With
