Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Skyline Ford
Salem, OR
3,464 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning.
Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends.
Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's.
Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends.
Thank you for being a part of this great family!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,464 reviews
November 13, 2017
Great guy This is a super friendly place! Jack helped me find a car when I had little to no idea of what i wanted. I found a great car with just what i wanted! This is a super friendly place! Jack helped me find a car when I had little to no idea of what i wanted. I found a great car with just what i wanted! Great place super friendly! More
by Kimberly Hyatt
Employees Worked With
Jack Clevenger
November 11, 2017
Best experiece ever buying a new cart I just bought a new car from Skyline Ford.My salesman was Don Frederickson. From the start of my sales experience to the end Don was great. He answe I just bought a new car from Skyline Ford.My salesman was Don Frederickson. From the start of my sales experience to the end Don was great. He answered all my questions and concerns and made sure I understood all the workings of the car when I picked it up. Great job Don, Thanks Alan Linn. More
by alanlinn
Employees Worked With
November 11, 2017
"Great experience buying an F-150" Our sales consultant, Malisa Berthelsen, was very knowledgable concerning our inquiries of the F-150. We were interested in a truck that was not on t Our sales consultant, Malisa Berthelsen, was very knowledgable concerning our inquiries of the F-150. We were interested in a truck that was not on the lot at the time, and she took a lot of time researching to make sure it had all the options we wanted. Our finance manager, Sage Bass, was very helpful and made sure all of our questions about warranties, etc. were answered. We enjoyed our visit! This is the first new Ford pickup we have purchased and look forward to doing business with Skyline as we bring it in for the regular maintenance. More
by Gary and Carma Cops
November 09, 2017
Excellent experience Excellent service. Treated like family. Especially pleased with Jennifer and JT. Refused to go to ford for years because of bad experience. Now I'm ba Excellent service. Treated like family. Especially pleased with Jennifer and JT. Refused to go to ford for years because of bad experience. Now I'm back forever More
by Sandra Montalvo
Employees Worked With
Jennifer and JT
November 06, 2017
Over the top quality service Thank you Jeff White and your superior service on the best experience on purchasing my Ford!! Your put me first and made me feel no pressure and gave Thank you Jeff White and your superior service on the best experience on purchasing my Ford!! Your put me first and made me feel no pressure and gave me the reassurance I was getting the best deal! More
by KERIKAY1983
Employees Worked With
November 04, 2017
2017 Fiesta ST...great experience! Very, very pleased w/my car buying experience at Skyline Ford👍 From the moment I made internet contact w/Matthew and Korey, I could tell the differe Very, very pleased w/my car buying experience at Skyline Ford👍 From the moment I made internet contact w/Matthew and Korey, I could tell the difference with this dealership: There were no surprises; a genuine friendliness about the place, zero pressure to purchase or 'up sell' me; very accommodating; listened well; and competitive pricing that brought it all together for a seamless and pleasurable buying experience for my new Fiesta ST! Korey, by my book, is a 'top shelf' kind of guy to work with. Thanks again. Love the car! More
by Rocketman
Employees Worked With
Korey Miller
November 02, 2017
good experence Oct 19, 2017 I purchased a new Ford F150 at Skyline Ford. Norm was the salesman and Walt was the sales manager. Norm was well informed and friendly, Oct 19, 2017 I purchased a new Ford F150 at Skyline Ford. Norm was the salesman and Walt was the sales manager. Norm was well informed and friendly, no pressure. I was surprised at the price that we arrived at, It was better than I had hoped for. Also I really like the truck More
by joe
Employees Worked With
Norm, Walt Sommerson
November 01, 2017
Keizer staff really scores Fanstastic help from all members of the Keizer service staff (counter & courtesy driver). And a big hats off to a Fred & Steve in parts who always are Fanstastic help from all members of the Keizer service staff (counter & courtesy driver). And a big hats off to a Fred & Steve in parts who always are helpful, professional, but most importantly FRIENDLY!!! Teach the South store the customer service you provide More
by Escape to escape
Employees Worked With
You should list your Keizer store service staff by name
November 01, 2017
Right truck, right price, great service! I dealt with Walt Sommerson, the sales manager, initially inquiring about a used 2016 F350, ended up being handed off to Norm Messenger to look at a n I dealt with Walt Sommerson, the sales manager, initially inquiring about a used 2016 F350, ended up being handed off to Norm Messenger to look at a new F350 Lariat for nearly the same money. And very happy that we did. This truck was exactly what I was looking for (essentially and updated version of the 2004 F350 Lariat that I drove onto the lot). And, to top it off, Norm was working at Drew Ford in La Mesa, CA at the time that I bought the '04 from that dealer...small world! We ended up being the third buyer in line to process the paperwork and rather than delay us, Walt asked us to go down to the other dealership in Salem where we could be taken care of promptly. Norm escorted us down there and stayed with us until all was taken care of. This was clearly the quickest and easiest purchase that I have made in the past several years. Norm Messenger was polite, knowledgeable, and professional in every aspect of the transaction. Many thanks, Norm! More
by LennyK
Employees Worked With
Norm Messenger, Walt Sommerson
November 01, 2017
Great Service I brought my new Ford Edge in for the first oil change. Vince at Skyline provided excellent service. I was impressed with the speed with which they co I brought my new Ford Edge in for the first oil change. Vince at Skyline provided excellent service. I was impressed with the speed with which they completed the job. Vince even asked me if I drive short distances daily and suggested that I take a drive from time to time for the sake of my battery. I appreciate his attention to detail. Great job Vince! More
by Kathleen
Employees Worked With
Vince
