Skyline Ford

Great Experience at Skyline Ford in Keizer We just bought our second vehicle from Skyline. Since we do all of our vehicle service at Quicklane we got very comfortable there. The sales staff i We just bought our second vehicle from Skyline. Since we do all of our vehicle service at Quicklane we got very comfortable there. The sales staff is equally service orientated. They gave us good options and were very patient getting enough information so that they knew what recommendations to make that fit our needs and situation. We we opted for Ford Focus because they had a very special offer on that particular car. After we made the purchase we got extensive tutoring on the high tech features and basic operations. More

Norm @ Keizer did a great job. This was the easiest process we have ever had. I knew nothing about leasing and Norm was great at explaining it to us. The paperwork was easy to un This was the easiest process we have ever had. I knew nothing about leasing and Norm was great at explaining it to us. The paperwork was easy to understand and all went well. Norm has called me twice since to make sure I am happy and if I had any questions. We took the Escape to the coast and we were both surprised on how much power it had going over the pass. We are happy with our decision. More

Great Service Won Me Back Under previous service management my warrantee claim for undue wear on the convert top of my 2016 Mustang was not taken seriously and denied. I was pr Under previous service management my warrantee claim for undue wear on the convert top of my 2016 Mustang was not taken seriously and denied. I was prepared to redress the situation with the dealership owner or go to the Better Business Bureau if need be. 3 or 4 months later the new representative, Vince, took fantastic care in listening to my concerns and merely days later I had authorization for a new top and a passenger back window that had scoring on it. At drop off Vince secured a loaner vehicle for me and to my delight recognized that I'm a large guy who commutes for work. Instead of putting me in the cheapest little hatchback you might expect he set me up with a great full size Fusion hybrid that gets crazy gas mileage. The week of being without my Stang was much less painful. During the replacement, mid-week, Vince called and gave me updates about the work. I even stopped by once and he was more than happy to show me what was being done. On completion my Stang looks fantastic. All the work was top notch, probably better than factory. He emphasized the 2 year warrantee on all the work. I couldn't be happier and I owe Vince and the guys who did the work much gratitude. My family have been customers of Skyline for many years and at times had concerns about service/repairs (never the product). Vince and the shop team have definitely earned my loyalty and I would refer everyone to use their services. I deal with the dealership in Corvallis from time to time on our fleet vehicle and I don't know how those jokers stay in business. Great job Skyline !!! More

Took my vehicle in for some work done by skilled technicians I wanted some aftermarket parts to be installed by skilled technicians and who better to handle it than a dealer that is so familiar with high powered I wanted some aftermarket parts to be installed by skilled technicians and who better to handle it than a dealer that is so familiar with high powered Fords. Staff was friendly and after some discussion more than happy to take care of the install for me. More

V was great Vernithea was great to work with vary attentive and listened to what I wanted. She didn't try to sale me something I didn't want or over my budget. I Vernithea was great to work with vary attentive and listened to what I wanted. She didn't try to sale me something I didn't want or over my budget. I came in again the next day to finish up as soon as she saw me she came up and made sure I had everything I needed and I was being helped. Great customer service. More

a great experience. Yes! Buying a car was a very good experience for my wife and I. Jon Myhre was extremely helpful and knowledgeable without being impatient. We even got Yes! Buying a car was a very good experience for my wife and I. Jon Myhre was extremely helpful and knowledgeable without being impatient. We even got to know him personally a little bit, too. We had a lot of fun while test driving together. Joh seem genuinely interested in our needs. Without pressure, we were able to come to a decision and an agreement quickly. Then financing was fast and easy with a great rate! Juan was very helpful and efficient, too. We felt we got a fantastic vehicle for a pretty good price, and thoroughly enjoyed the entire adventure. Jon is awesome, and we will send anyone his way who is in the market for an an excellent experience purchasing an affordable vehicle. More

Great & Professional Sservice Took my leased Ford Escape in for a 15,000 mile check up. I have always received excellent service from Skyline Ford's service department. Thanks Fran Took my leased Ford Escape in for a 15,000 mile check up. I have always received excellent service from Skyline Ford's service department. Thanks Frank for another great experience. More

Great people, Great Service Katrina and the whole service staff and crew do a great job and have gone the extra "mile" to provide excellent service. Also the shuttle service is f Katrina and the whole service staff and crew do a great job and have gone the extra "mile" to provide excellent service. Also the shuttle service is fast and the drivers awesome! I am a completely satisfied customer for over 35 years! More

Skyline Ford Rocks Jeremy was easy to deal with and made our buying decision painless. The financing was also fast and informative. The older gentleman (think his name Jeremy was easy to deal with and made our buying decision painless. The financing was also fast and informative. The older gentleman (think his name was Tom) was very polite. More

Terrible Service I made a service appointment two weeks ahead. I brought my car in at the scheduled time, which was 8am. By 1pm, I had not received an update. I had to I made a service appointment two weeks ahead. I brought my car in at the scheduled time, which was 8am. By 1pm, I had not received an update. I had to call in and was told my car had not even been looked at yet. I asked why I made an appointment and was told by Vince that it was to check the car in, not to have it looked at. I asked to speak to the service manager and he promised to have the car looked at within the hour. By 3:30, he called me and said they couldn't find what was wrong with it. He said,"sometimes these little gremlins are hard to find." You know what else is hard to find at Skyline Ford? Good service. I finally told him I would pick up the car and take it somewhere else. Of course, the car wasn't ready for pick up until almost 5pm. A whole day wasted and $150.00 spent to find out how much this dealer knows how to fail. Also, I left a voice mail for their customer service person and she never called me back. If you have a ford and need work done on it, take it somewhere else... ANYWHERE else. More