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Skyline Ford
Salem, OR
3,204 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning.
Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends.
Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's.
Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends.
Thank you for being a part of this great family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,204 reviews
June 25, 2024
John my technician was fabulous! Very knowledgeable and courteous! Did his job well! And the lady whom took my call and set up my appointment was helpful and had great costumer servi Very knowledgeable and courteous! Did his job well! And the lady whom took my call and set up my appointment was helpful and had great costumer service! She was able to accommodate my schedule and very friendly and pleasant to speak with! More
by Dezpaws30
Verified Customer
June 25, 2024
This employee is very rude and liar. He has my 2nd key fob but not willing to give me my key even after 6 months of purchace He has my 2nd key fob but not willing to give me my key even after 6 months of purchace More
by majdbarznji
Employees Worked With
June 25, 2024
Seems like everytime I take my truck in they have done maintenence or repairs to my truck that I did not authorize then charged me for it. Also, I have a newer truck and each time I have dropped my truck maintenence or repairs to my truck that I did not authorize then charged me for it. Also, I have a newer truck and each time I have dropped my truck off something new needed to be fixes or looked into. This dealership is nothing but a bunch of crooks trying to make a buck off you. If there's nothing wrong with your car oh they will "find" something that needs attention. I would rather driver an hour away to a better dealership than this one which is right around the corner. More
by Varebelgirl
Employees Worked With
June 24, 2024
The service department at skyline Ford is the top notch surface department. They are courteous, polite, down-to-earth keep you informed department. surface department. They are courteous, polite, down-to-earth keep you informed department. More
by Fred buyes
June 19, 2024
I always feel in good hands with staff at Skyline. Would recommend them to anyone! Would recommend them to anyone! More
by michael_ned_palmer
Employees Worked With
June 19, 2024
I have been using Sklyine Ford for all things Ford since 2013. They have always been friendly, knowledgeable, and helpful. 2013. They have always been friendly, knowledgeable, and helpful. More
by OYARZUN45
June 17, 2024
Did a great job. Very thorough, would highly recommend, will be back next time for service Very thorough, would highly recommend, will be back next time for service More
by rleach731.rl
Employees Worked With
June 15, 2024
The dealership was timely and responsive. Arturo the service man did a great job in explaining and understanding the issues and communication with me. Arturo the service man did a great job in explaining and understanding the issues and communication with me. More
by Tom Avinelis
Employees Worked With
June 14, 2024
You need to work on their workload and stop making people waste their time for real waste their time for real More
by Aghernan
Employees Worked With
