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Skyline Ford

Salem, OR

4.5
3,523 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,523 reviews

December 15, 2024

I delt with Juan and Kelly and they were very helpful and caring about my needs. I highly suggest this dealership to anyone looking to buy. I will definitely be coming back for any future needs. More

by SETH34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Campa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Skyline Ford responded

We hope to work with you on your next vehicle. Thank you for choosing Skyline Ford!

December 15, 2024

The scheduling person was great. Quality experience from the front desk to being handed my keys back. Super easy to get in and get out. Lots of specialized services for my EV as wel More

by HendricksKris
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Don Frederickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford! We're glad we could assist!

December 14, 2024

Very pleased with the 2024 f150, the Dealership overall, and Jeff the Bus Mgr. The salesperson was NOT acceptable, very unfriendly, poor attitude, uncaring overall. Salesperson did not offer to show or exp More

by wswiley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Skyline Ford responded

Thank you for sharing your feedback about your experience with your 2024 F-150 purchase. We’re thrilled to hear that you’re pleased with the truck, our dealership overall, and Jeff in our Finance Office – we’ll be sure to pass along your kind words to him. Properly reviewing your vehicle’s features and showing gratitude for your business are basic expectations we set for all team members. We’d love the opportunity to assist you further in learning about your F-150’s features and ensuring everything is set up properly, including your Keyless Entry system. Please feel free to reach out to our management team directly or visit us so we can make this right. Your satisfaction is important to us, and we appreciate the opportunity to serve you.

December 14, 2024

Nice clean facility. Very friendly staff that we met. Seemed very professional. Nice selection of vehicles More

by WDEGLOW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sage Bass
4.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lanz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford! What can we do to earn all 5 stars on your next visit?

December 13, 2024

The dealership did a great job. In fact, one of the managers went above and beyond his duties to diagnose the problem, and facilitate a solution. More

by WNG4
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Skyline Ford responded

We work hard to always go above and beyond. Thank you for choosing Skyline Ford!

December 13, 2024

Arturo always provides excellent customer service and we never have any problems and we always feel welcomed More

by L.GOULDSMITH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie Craig cashier
Dec 18, 2024 -

Skyline Ford responded

You're always welcome here! Thank you for choosing Skyline Ford!

December 13, 2024

People are very helpful but gave truck back and problem was still there in the parking lot when I got in. Problem came right back within a week and when I called back I was told that they would order the n More

by brianlewis601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Wade
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Skyline Ford responded

Give us a call or stop in and we'd love to make this right. We never want anyone feeling like their issues or concerns weren't properly resolved.

December 13, 2024

It was very easy and I’m happy with the deal and most of my questions were answered More

by CHALLANGERRALLY73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Ortwine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

December 13, 2024

The gentleman that ordered our truck, Kelley Jones was helpful, knowledgeable and kind. He kept in contact with us through the whole process. More

by Moi
Recommend Dealer
Yes
Employees Worked With
Kelley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

December 13, 2024

Great service and excellent finance department! Thank you Kelley Jones for the best experience and customer service. More

by tangyzizzle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Philips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

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