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Skyline Ford
Salem, OR
3,417 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning.
Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends.
Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's.
Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends.
Thank you for being a part of this great family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,417 reviews
November 21, 2024
I had a recall and oil and anti-freeze change done this time. My only complaint is that the technician changed the option on the instant fuel gauge to the left of the steering wheel while doing his work an time. My only complaint is that the technician changed the option on the instant fuel gauge to the left of the steering wheel while doing his work and never returned it to the only option I wanted. This has happened before when I took my vehicle to Skyline Ford for service. I was not able to get the gauge back to the option I wanted and quit after 10 minutes of trying. The next day I returned the vehicle to Skyline Ford. The service advisor appeared put out when I requested someone return the fuel gauge to the original option but did it himself. More
by SIRBOZO
Verified CustomerEmployees Worked With
Other Employees :
The person I dealt with was in his 30's, dark hair, with a beard.
November 20, 2024
We appreciate the service we received. We are still waiting on our 2nd set of keys. We are still waiting on our 2nd set of keys. More
by rackerbya
Employees Worked With
Other Employees :
The two ladies that took our cash were really nice.
November 19, 2024
Great dealership and easy to work with! Tanika is very good and made the process very smooth. Tanika is very good and made the process very smooth. More
by Thankyou123
November 19, 2024
Diagnosed problem correctly, ordered parts and repaired truck in a timely manner. I’m happy truck in a timely manner. I’m happy More
by Jim
November 19, 2024
Arturo was very communicative and timely. He let me know what was happening and the difference between the estimate and actual cost. He let me know what was happening and the difference between the estimate and actual cost. More
by aviatrixn
Employees Worked With
November 18, 2024
They took the time to figure out the problem, ordered the part from Ford. Made me another appt. When the part came they fixed it!!!! Another Ford dealership couldn't figure it out!!!! part from Ford. Made me another appt. When the part came they fixed it!!!! Another Ford dealership couldn't figure it out!!!! More
by Missbuddycarter
Employees Worked With
November 18, 2024
They are efficient and always do a good job. The main reason I keep coming back is I trust them. They always seem to be very honest about any work that needs to be done on my car. The main reason I keep coming back is I trust them. They always seem to be very honest about any work that needs to be done on my car. More
by LEEANNECLAR
November 17, 2024
Julian was great and easy to work with. He was very friendly, felt no pressure from him, and was upfront and honest with trade in value and other costs. No back and forth game. We appreciat He was very friendly, felt no pressure from him, and was upfront and honest with trade in value and other costs. No back and forth game. We appreciate that. More
by buribe
Employees Worked With
November 16, 2024
When a customer buys a brand new vehicle and continues to deal with the same issue months after purchase and repeated service appointments there should be a drive to get that corrected as soon as possible. I deal with the same issue months after purchase and repeated service appointments there should be a drive to get that corrected as soon as possible. I have been told of the customer satisfaction guarantee but have found that the responsive actions by the dealer to be consistent with that guarantee. It’s not a guarantee if the promise isn’t met or there isn’t concrete and quick effort to work until it’s resolved. More
by gregford24
Employees Worked With
November 16, 2024
Fair and honest pricing on my new truck, easy to work with. Fairly quick once we decided on our purchase. with. Fairly quick once we decided on our purchase. More
by rponce
