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Skyline Ford

Salem, OR

4.5
3,173 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,173 reviews

February 10, 2022

Great customer service. Highly recommended! Had an issue after the sale that was taken care of immediately. Thanks again! More

by NWPDR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Frederickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Skyline Ford responded

We do our best to provide a high level of customer service. Thank you for choosing Skyline Ford!

February 08, 2022

Korey has been the absolute best salesman. Listened to everything I said when we ordered my new Badlands Bronco, kept in touch while we were waiting for it to be built and it came in perfect. It is exactl More

by Raven Schreiner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford Raven! Enjoy your new Badlands Bronco. We're happy we were able to assist in finding that perfect vehicle. We hope to work with you again soon!

January 29, 2022

Both Garrett and Sage were amazing in helping me get into an absolutely amazing vehicle. I could not ask for a more satisfying experience. I would definitely recommend this dealership to people moving forwar More

by JWL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sage Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Skyline Ford responded

We are dedicated to providing an amazing experience at every customer interaction. Thank you for choosing Skyline Ford and don't hesitate to reach out to us in the future.

January 27, 2022

I am so satisfied with this dealership, my salesman named Julian was great, he went above and beyond. I highly recommend and will be using him in the future More

by Kelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Kelly responded

5 stars for Julian, he made the financing so easy and I will be recommending him to all my friends and family

January 26, 2022

Easy to find, drive a car, and great customer service. Personalized attention by their employees, willing to work with the customer. More

by pperalta00000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Rangel
Jan 28, 2022 -

Skyline Ford responded

We work hard to provide that easy and personalized buying experience. Thank you for this review and for choosing us!

January 24, 2022

Korey Miller was a terrific assistant in our car buying experience. He answered our questions knowledgeably and was up front about any minor issues the vehicle we were looking at had. Even with the used ca More

by DunkleS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Merzenich
Feb 07, 2022 -

Skyline Ford responded

Thank you for this very kind review. We're happy we were able to assist you with your vehicle needs and we hope to see you again!

January 22, 2022

Julian was a great salesperson he answered every question I had I would definitely recommend him and his dealership More

by Dean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 28, 2022 -

Skyline Ford responded

Thank you for this great recommendation Dean!

January 22, 2022

Do not spend your money at this dealership for vehicle services. I had the worst experience as a customer from communication to scheduling and cost of services to boot. The Manager there (Tracy) doesn't k More

by hedger8
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager Tracy
Jan 24, 2022 -

Skyline Ford responded

We're sorry for the delay in your parts. We offered a priority schedule once the part arrived. We also offered a refund, both of which were declined. We are in the process of refunding you for your parts. We had hope the timeline would be more beneficial for both parties but parts delays are out of our control. We hope you are back on the road soon.

January 17, 2022

My sales person James Turner made me feel like family. I traded in my 2012 Ford Raptor for a 2015 Mustang convertible. He made an effort to help me through the whole ordeal, even when it involved driving to More

by jrice990
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Turner
Feb 07, 2022 -

Skyline Ford responded

We look forward to working with you again. Thank you for choosing us for your vehicle needs!

January 15, 2022

George Rangel was great to work with. Special ordered a new truck, the process from start to finish was very easy. More

by pmstevens45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Rangel
Feb 03, 2022 -

Skyline Ford responded

We are happy we could make your experience a great one. Thank you!

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