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Skyline Ford

Salem, OR

4.5
3,176 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,176 reviews

July 15, 2022

Frustrated that I made two separate appointments to get some engine work done and they never got around to it. More

by Stone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
Jul 18, 2022 -

Skyline Ford responded

Thank you for sharing your experience. We're sorry to hear you left it feeling frustrated. We'd like to work with you on this and get you back on the road. Give us a call and ask for Jim Agur or shoot an email to jima@skylineforddirect.com when you can.

July 15, 2022

The best sales experience I I've ever had no pressure easy and in and out in a flash thank you pj ortwine you are the best and Kurt and Jeff also More

by Ritao
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Ortwine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Skyline Ford responded

We like to keep things easy and pressure-free. Thank you for choosing Skyline Ford!

July 13, 2022

Good diagnosis, vehicle was checked and clean bill of health. No complaints of the work More

by AJL12670977
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Skyline Ford responded

Healthy vehicles are what we're after! Thank you for choosing Skyline Ford!

July 13, 2022

Good dealership Francisco was helpful in the sale of the truck I bought from skyline ford More

by VINCENTVERNON59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Skyline Ford responded

Enjoy your new truck! Thank you for choosing Skyline Ford!

July 13, 2022

Very good service, friendly and got my vehicle back early.facilitated my body shop fitting as well. Thanks to Jim the service manager for sorting it out. More

by zarugger75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Jul 13, 2022 -

Skyline Ford responded

We're happy we could get you back on the road! Thank you for choosing Skyline Ford!

July 13, 2022

Phil is Mccolly, excellent, Sales Rep and all the Team members are great. Working with Skyline Ford Keiser, Oregon is such an excellent experience. This is my third vehicle that I have purchase and all th More

by johnjlarge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Clevenger, Phil McColly
Jul 13, 2022 -

Skyline Ford responded

Third time is the charm! Thank you for choosing Skyline Ford!

July 13, 2022

Phil McColly went above and beyond in selling us our vehicle. After confirming Skyline Ford had a vehicle we were interested in, we drove down from the Portland area to their Keizer location. Phil was k More

by mtsushi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sage Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil McColly
Jul 13, 2022 -

Skyline Ford responded

We put honesty and product knowledge at the forefront of our process. We are glad we could find a vehicle to meet your needs. Thank you for choosing Skyline Ford!

July 13, 2022

It’s easy to make a online appointment for maintenance. Front desk helps me use my points to pay for services. More

by Hopkinsbe29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford and for this great review!

Jan 16, 2023 -

Hopkinsbe29 responded

Melissa was so helpful, let me know that it was my key fob battery not the car battery that needed to be replaced. I went in early for my appointment because I was close and the weather was supposed to turn icy. They got me in and out prior to the ice storm.

July 13, 2022

Austin and Sage made our buying experience very pleasant. It was a quick and easy low pressure buying experience, More

by Cj3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sage Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Ortwine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Skyline Ford responded

We take great care in making the process low-pressure. Thank you for choosing Skyline Ford!

July 13, 2022

My experience from the start to finish was great! Everyone was amazing to work with. More

by SASHLOCK94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Rangel
Jul 13, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

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