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Skyline Ford

Salem, OR

4.5
3,176 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,176 reviews

July 26, 2022

This was a great experience. Everyone was helpful and professional. The service department did my oil change the same day I called. More

by CHRIS Wagner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Skyline Ford responded

We're glad we could get you through so quickly! Thank you for choosing Skyline Ford!

July 26, 2022

Estimate process was quick and easy. The employees were friendly and professional. The work completed on my car was excellent. More

by robertswdr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Maxwell
Aug 25, 2022 -

Skyline Ford responded

We're glad we could get you patched back up. Thank you for choosing Skyline Ford!

July 26, 2022

The service people are always courteous. When we bring a vehicle in for service or because there is a problem they listen to our concern and do their best to resolve the issue. We buy all More

by RMMAUTINO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Skyline Ford responded

Thank you for being a continued part of the Skyline Ford family!

July 24, 2022

Great staff up front no B. S. worked with me to make sure to get me what i wanted and not steer me into something else and got me a great deal in my budget would definitely rec More

by jesseleenelson1972
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Rangel
Aug 25, 2022 -

Skyline Ford responded

We don't have hidden tricks or surprises. We keep things straightforward. Thank you for choosing Skyline Ford!

July 23, 2022

I've only dealt with the body shop. 4 times. I keep coming back when I have a need due to the quality work they do and how nicely they treat customers. Highly recommend. More

by mjhundley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Maxwell
Aug 25, 2022 -

Skyline Ford responded

Thank you for your recommendation! Thank you for choosing Skyline Ford!

July 23, 2022

Phil McCoy was a great sales person and helped me to get a great truck. After reaching out to him about the truck on the website, I arranged a deposit and he secured the vehicle until I was able to get out More

by ASARAFIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sage Bass
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Clevenger, Phil McColly
Aug 25, 2022 -

Skyline Ford responded

Thank you for making the journey! Thank you for choosing Skyline Ford!

July 23, 2022

They were able to diagnose the problem and get it fixed quickly. Saving me time and money More

by Salem
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

July 23, 2022

Fast service, car was finished as promised. Body shop did excellent job. I am satisfied. More

by WILLYWOODSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Frederickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry body shop.
Aug 25, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

July 21, 2022

Techs were willing to check for a tire leak after the oil change but ultimately did not find it and said to come back if it continues. I did take it to Les Schwabs right after and the leak was located and re More

by CHAN23438
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Skyline Ford responded

We're happy you are patched up and back on the road. Thank you for choosing Skyline Ford!

July 20, 2022

Phil and Jack were awesome. Streamlined the process to make it a quick experience. Thanks again guys. More

by MacNCheeks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Clevenger, Phil McColly
Jul 20, 2022 -

Skyline Ford responded

We try to keep things quick and awesome. Thank you for choosing Skyline Ford!

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