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Skyline Ford
Salem, OR
3,416 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning.
Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends.
Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's.
Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends.
Thank you for being a part of this great family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,416 reviews
November 29, 2024
Thank you for helping me with the purchase of my car! You guys were great at being patient and helping me! You guys were great at being patient and helping me! More
by HEATHER_8062
Verified Customer
November 29, 2024
Colby Webb was courteous and friendly and made the process of purchasing my new Maverick easy process of purchasing my new Maverick easy More
by DEMBRO
November 28, 2024
The team at Skyline Keizer were fantastic. Garrett my salesman was incredibly helpful and Sage the manager made the event stress less. This is my second purchase from them. Garrett my salesman was incredibly helpful and Sage the manager made the event stress less. This is my second purchase from them. More
by RHG503
November 28, 2024
They are quick, polite & knowledgeable. Best price in the area & it’s easy to schedule an appointment Best price in the area & it’s easy to schedule an appointment More
by gialeigh
Employees Worked With
November 27, 2024
Julian is the best! He quickly got my loan approved and went above and beyond. Highly recommend working with him. He quickly got my loan approved and went above and beyond. Highly recommend working with him. More
by Kellijapker
November 27, 2024
Skyline Ford is fantastic! They are professional, efficient, and reasonable. I especially appreciate their delivery option as when repairs are necessary it is so wonderful to r They are professional, efficient, and reasonable. I especially appreciate their delivery option as when repairs are necessary it is so wonderful to receive personalized care. More
by liverson
November 27, 2024
Was quoted the wrong total amount for services, wrong amount of waiting time, and misinformed about requested parts being in stock when I had called several hours before arrival. In short, nothing about amount of waiting time, and misinformed about requested parts being in stock when I had called several hours before arrival. In short, nothing about the service was as communicated. More
by Zach Goodman
Employees Worked With
Do not see tech I worked with listed or do not recognize
November 26, 2024
This entire experience was completely lacking in every way possible. Despite my efforts to involve management, it still fell apart. Poor attitudes. Large gaps in process. No care or concern for the overal way possible. Despite my efforts to involve management, it still fell apart. Poor attitudes. Large gaps in process. No care or concern for the overall experience. This is a poorly designed process, executed with the level of care you'd expect from a disgruntled janitor, and with absolutely zero follow through despite the customer trying their best to get management to take initiative. I can't begin to describe how basic the facts in front of the staff were. Any living breathing adult that can read and write should have been able to deliver excellence. But the staff was completely checked out. They had no care for the customer, the outcome, or the reputation of the business. As I told the one person who called to check in, if i was hired to manage this staff, the first thing I'd do is file requisitions with human resources as they displayed no capacity to achieve anything but the bare minimum of the repair. More
by pthompso201
November 25, 2024
Dealership was quick to get me in, MEl (service advisor) was very informative and very polite. was very informative and very polite. More
by calikenny2
Employees Worked With
