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Skyline Ford

Salem, OR

4.5
3,178 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,178 reviews

August 26, 2022

You always do a great job , are polite and I don't have to wait long even when I leave the car. Thankyou, Sherrie W. More

by USNSTGCRET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashleigh Wilson
Sep 09, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 26, 2022

Comfortable lobby; with access to restrooms and snacks. Most important is excellent service and mechanics. More

by VIPELLEY
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashleigh Wilson
Sep 09, 2022 -

Skyline Ford responded

The mechanics are most excellent! Thank you for choosing Skyline Ford!

August 26, 2022

After quoting a price for the repair, the price went up when I went to pick up the vehicle. More

by aerofarms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
Aug 26, 2022 -

Skyline Ford responded

Thanks for bringing to our attention . Would you please contact me so that we can discuss. This is not normal practice for us so would like to get to the bottom of this so that it does not happen again. I apologize for any inconveniences this may of caused . Sincerely, Octavio Hernandez General Manager 503-581-2411 x 132

August 26, 2022

Buying a car at Kiezer skyline ford was a good experience. We are very happy with our purchase. More

by PEZCHICK79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sage Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quentin Boicourt
Sep 09, 2022 -

Skyline Ford responded

We're thrilled to hear it! Thank you for choosing Skyline Ford!

August 25, 2022

The entire staff worked together as a Team to quickly diagnose and fix my car’s problem. More

by Mdtabor444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sage Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Merzenich, Ashleigh Wilson
Aug 25, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford! Glad we could get you patched up quick!

August 25, 2022

They were ready for me on time and done quickly. Everything was as promised to me. More

by A.eggers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 25, 2022

Had an issue with pricing off additional equipment. Chad, Francisco, John made it right, everything is fine. More

by clape_928
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 25, 2022

It is very frustrating that diagnosis fee to determine the repair does not apply to the repair cost. More

by jascheide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Skyline Ford responded

Thank you for this great feedback and thank you for choosing Skyline Ford.

August 24, 2022

I've only gone for oil changes, but both my experiences have been good ones. On time, competitive prices around town, and I know they know their way around a Ford vehicle. More

by megera19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Skyline Ford responded

We do our darnedest to stay competitive and efficient. Thank you for choosing Skyline Ford!

August 20, 2022

Nice staff in the bodywork area. They said the work could be done in two days Delivered as promised More

by r.buswell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irene
Aug 20, 2022 -

r.buswell responded

No changes

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