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Skyline Ford
Salem, OR
3,178 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning.
Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends.
Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's.
Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends.
Thank you for being a part of this great family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,178 reviews
October 04, 2022
Donofrio's ford in Salem is second to none! From their sales department to their service department it is always great service and hassle free. Our company has done business with skyline for ye From their sales department to their service department it is always great service and hassle free. Our company has done business with skyline for years and always get great service. Chad Clevenger has always been out go to guy and he has never let us down! From sales to service these guys are the best! More
by D Parazoo
Verified Customer
October 02, 2022
Great service, full explanation of charges and recommendations two thumbs up. Clean and organized shop recommendations two thumbs up. Clean and organized shop More
by charles51
Employees Worked With
October 02, 2022
Very happy I have this service center close to me! They don’t gouge me for more money, telling me I need services I don’t need. The service manager very nicely explained to me the fuel filter details They don’t gouge me for more money, telling me I need services I don’t need. The service manager very nicely explained to me the fuel filter details and other matters about the fuel injection service I had. They do not take advantage and are very kind and professional, each and every employee there who I have dealt with. I would not go any other service place with my Ford 150. More
by OBEDIENCEGSP
Employees Worked With
October 01, 2022
The cost of repairs since we've owned this vehicle, for a single part, has been half the sticker value of the car itself. Dealership has done nothing but diffuse and deflect responsibility. Still awaiting a single part, has been half the sticker value of the car itself. Dealership has done nothing but diffuse and deflect responsibility. Still awaiting a call from Octavio. Ford robbed us. "Buyer-Beware" and "Shady Sales Practices" is what my picket sign will read... The Hiers More
by NickRichelleHiers
October 01, 2022
I had a good experience the sales person Brandon lemont he new so much about my truck maverick xl.Sage Bass he did a good job explain things to me I really appreciate that. he new so much about my truck maverick xl.Sage Bass he did a good job explain things to me I really appreciate that. More
by Frankcoburn
September 30, 2022
This was my first visit to Skyline Ford. Super experience. Got in right when my appointment was scheduled, the service advisor was great (Arturo) and the work was done right and on schedule. Super experience. Got in right when my appointment was scheduled, the service advisor was great (Arturo) and the work was done right and on schedule. Looking forward to doing business with Skyline in the future. They are now my preferred dealer. More
by abstine
Employees Worked With
September 29, 2022
Look 5 appointments before the issue was repaired. They ordered the incorrect parts 3 different times. They ordered the incorrect parts 3 different times. More
by Rosenau
September 27, 2022
Visual inspection of needed repairs excellent and repairs completed to what we agreed upon. A ride to and from home was much appreciated, made whole experience tolerable. Everyone was polite and non-aggressi completed to what we agreed upon. A ride to and from home was much appreciated, made whole experience tolerable. Everyone was polite and non-aggressive. More
by Jeniferdavid539
Employees Worked With
September 26, 2022
Great service! Victor was amazing. Friendly and knowlegable, we were in and out quickly with our purchase! We would defenitly go back again for our future Ford purc Victor was amazing. Friendly and knowlegable, we were in and out quickly with our purchase! We would defenitly go back again for our future Ford purchases. More
by Gus and Cassie Abbas
