Skyline Ford

We have purchased 3 vehicles from Skyline in the past 2 years and every time has been a positive experience. We appreciate that Don got us in and out in a reasonable timeframe which is very important to us years and every time has been a positive experience. We appreciate that Don got us in and out in a reasonable timeframe which is very important to us. Jeff processed the paperwork quickly and it was very easy. More

Brandon and sage were awesome very nice and professional, excellent customer service! There wasn’t a question Brandon couldn’t answer. I’m very happy with my trucks ! excellent customer service! There wasn’t a question Brandon couldn’t answer. I’m very happy with my trucks ! More

Don and Jeff were amazing. Quickest in and out of a dealership possible. Super nice and understanding of where I stood, what I wanted and my situation. Not to mention the relat Quickest in and out of a dealership possible. Super nice and understanding of where I stood, what I wanted and my situation. Not to mention the relationship with MaPS. That alone made all this possible More

Arturo and his team were very helpful, courteous, and informative. They kept me informed about when the part would get there. It took much longer than we first thought. I will continue to have my service informative. They kept me informed about when the part would get there. It took much longer than we first thought. I will continue to have my service done at Skyline. Thanks Marilyn More

Outstanding experience purchasing custom built truck through Korey Miller and Skyline Ford. You won’t find a more honest person/salesman than Korey Miller. Will definitely be referring my friends to you through Korey Miller and Skyline Ford. You won’t find a more honest person/salesman than Korey Miller. Will definitely be referring my friends to you and Skyline Ford. More

Working with George was wonderful. He was very knowledgeable and kept us updated. He helped us with all the technical details. He was very knowledgeable and kept us updated. He helped us with all the technical details. More

Julian was awesome I had some initial problems. Julian was on it with a loaner and got my car fixed right away . everyone was friendly and helpful. Julian was on it with a loaner and got my car fixed right away . everyone was friendly and helpful. More

Will be taking my business to another dealer. Customer service was very subpar. It was like I was an inconvenience. This department lack communication Customer service was very subpar. It was like I was an inconvenience. This department lack communication More

Poor ethics, poor shop management, and poor customer care. I brought my 2021 F150 in for an adaptive front air-dam inspection. I was told the issue was covered under warranty and that a new part was care. I brought my 2021 F150 in for an adaptive front air-dam inspection. I was told the issue was covered under warranty and that a new part was ordered. I brought my truck back for the replacement when the new part arrived a few weeks later. A few hours later I received a call from Skyline service and was told that the part was cracked now so I would be responsible for the $1100 bill. I went to the shop and spoke with the service manager, who informed me that they ordered an adaptive front shutter in the grille. I was confused by this because I never asked for this part to be inspected or replaced, he even told me that it wouldn’t fix my issue. I really don’t understand where the adaptive shutter issue even came from or why it was ordered. When I clarified this, I was told that I would be responsible for the replacing the air-dam. I don’t know how a vehicle can be brought in for a specific inspection, the customer told of an issue, a promise of it being covered under warranty, and when a new part arrives the customer is told they have to pay for it because of damage that was never noted in the initial inspection. And where did the excuse of a separate issue and part come from? More

Service department is excellent, especially John Marr. They listen to the issue and work to resolve with minimal impact to my schedule. They listen to the issue and work to resolve with minimal impact to my schedule. More