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Skyline Ford

Salem, OR

4.5
3,179 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,179 reviews

December 24, 2022

The dealership worked with me very well during the long process to get my truck ordered, shipped and received. I have purchased several vehicles from this dealership and each experience was very good and More

by R-27SPUDD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sage Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Myhre, Brandon Lemont
Dec 29, 2022 -

Skyline Ford responded

Enjoy your new truck! Thank you for choosing Skyline Ford!

December 23, 2022

Very quick service turn around when fixing a recall item. Thank you very much for that! More

by kimmie jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Skyline Ford responded

We work hard to be speedy! Thank you for choosing Skyline Ford!

December 23, 2022

Made the process very easy& Don stuck to his word. Great service worth the drive More

by GOOSE7DEUCE
Recommend Dealer
Yes
Employees Worked With
Don Frederickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Campa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Skyline Ford responded

Our word is our bond. Thank you for choosing Skyline Ford!

December 22, 2022

Best dealer experience buying a new vehicle ever! Don Fredrickson was so great to work with! More

by oburlison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Frederickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Campa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Skyline Ford responded

You were great to work with too! Thank you for choosing Skyline Ford!

December 22, 2022

I ended up at the mechanic he fixed the recalled part I had to pay More

by THEHENDERSONFAM.4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Dec 29, 2022 -

Skyline Ford responded

Thank you for the review. We want to hear more about your visit. Please give us a call and ask for Jim Agur or shoot an email to jima@skylineforddirect.com.

December 22, 2022

Excellent customer service. Took time to explain to me the issue and discussed options. Answered all my questions even thought I had many and drilled them. More

by KELLYRAEKESTLER
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician Brian
Dec 29, 2022 -

Skyline Ford responded

We don't want to leave any stone unturned with your questions. We love keeping you informed. Thank you for choosing Skyline Ford!

December 21, 2022

They were all very nice and respectful. We got in and out really fast, and we are very happy with the outcome of our visit. More

by hdlorijo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Rangel
Dec 29, 2022 -

Skyline Ford responded

We love having happy customers! Thank you for choosing Skyline Ford!

December 21, 2022

Good service, could schedule on my time, work on the car was done in a timely manner, all the staff was friendly and helpful! Thank to the crew More

by BAKERMADSEN
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

December 21, 2022

This was a recall. We showed up on time. Our car was ready earlier than expected. Very happy. More

by The Woods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Skyline Ford responded

We're thrilled we could get you patched up. Thank you for choosing Skyline Ford!

December 20, 2022

We called for a recall on our car and they found a convenient time to come to the dealership. I chose a time with the availability of using the courtesy van. We dropped off our car and the driver too More

by CHAS1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t remember the names
Dec 29, 2022 -

Skyline Ford responded

Sounds like a superb visit! Thank you for choosing Skyline Ford!

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