Sierra Toyota

First Time I have never purchased a vehicle and was extremely nervous and also indecisive regarding the type of vehicle that I wanted. I would consider myself a I have never purchased a vehicle and was extremely nervous and also indecisive regarding the type of vehicle that I wanted. I would consider myself a "needy" customer. I initially spoke with Ryn about my credit situation and possibilities of finance. Ryn was great and provided a lot of information. A manager came out to inspect my vehicle and gave a very wrong impression. He upset me so much that I left the dealership without wanting to return. Ryn contacted me after I left and was able to regain my business. I have to say that he went above and beyond to accommodate all my needs and wants. I was able to purchase the EXACT vehicle that I wanted because of his research in searching other dealerships. He was extremely patient with me despite my anxiety. The only thing that I would have wanted differently from your dealership, is a friendlier, more approachable finance manager. More

Repeat Customer (3rd Car with Sierra Toyota) Carlos is a great sales person (Keep up the great work)! This is my second time dealing with him and he made me feel comfortable from start to finish Carlos is a great sales person (Keep up the great work)! This is my second time dealing with him and he made me feel comfortable from start to finish, but dealing with all of the staff is a pleasure. Thank you Sierra Toyota for being my go to car dealership. More

Toyota 2015 1794 Excellent customer service, kudos to Elsie's Toyota Team. Especially, to Mr Carlos Flores who have taken care of us. He is an outstanding sales consul Excellent customer service, kudos to Elsie's Toyota Team. Especially, to Mr Carlos Flores who have taken care of us. He is an outstanding sales consultant and is knowledgeable of all the Toyota Brands. I consider Mr Flores our immediate family. The "Feel Good Block" has earned it's name many times over. Thank you Elsie for a ""wonderful Toyota experience! And again a special thank-you to Mr Carlos Flores. Warm regards, Dr Sancho Manzano Jr. More

Great customer service Excellent customer service from Ryn Nabeeh. Ryn was able to get what we wanted for our trade-in. Paperwork was fast and painless. Would definitely rec Excellent customer service from Ryn Nabeeh. Ryn was able to get what we wanted for our trade-in. Paperwork was fast and painless. Would definitely recommend this dealership to my friends in the future. More

Sierra Toyota Ry'n Nabeeh was my sales person at Sierra Toyota. This is my 2nd vehicle from him and as long as he is in that business I will only buy from him. He Ry'n Nabeeh was my sales person at Sierra Toyota. This is my 2nd vehicle from him and as long as he is in that business I will only buy from him. He does the research for you, looks out for you, he is very honest, direct (he will not sugar coat a deal, the car, or anything else for that matter) and NO PRESSURE. He lets you take your time, doesn't bother him one bit if you test drive 12 cars on the lot and take 2 months to decide. I've made mistakes before I found this guy; right down the street even. At Sierra Toyota I felt at ease and the whole process was simple because Ry'n was very knowledgeable, friendly, and committed to making my deal perfect for my needs and wants . Thank you Ryan yet again, and thank you Sierra Toyota for putting me in my brand new Corolla. More

One of the Best Car Buying Experiences! We met Marvin to take a closer look at the Prius V. He took the time to find out exactly what was important to us and how we planned to use the vehicl We met Marvin to take a closer look at the Prius V. He took the time to find out exactly what was important to us and how we planned to use the vehicle. Not only did he show us the Prius V, explaining all of the features and benefits, but took the time to show us other models that fit our needs. In the end, we decided to go with the Prius V, but we really appreciated the time he took to make sure we were making the right decision. And I want to emphasize the fact that it was OUR decision - no pressure whatsoever. Thanks for the great experience! We will surely refer friends and family to see you! More

Tading in a still good car on a whim I owned a Prius 2010 model which was running great but I needed a change for my 70th birthday. So when I came across a Prius C 2014 that caught my ey I owned a Prius 2010 model which was running great but I needed a change for my 70th birthday. So when I came across a Prius C 2014 that caught my eye I went for it. After all as one gets older one needs to downsize to a smaller (1 foot) car. :-) More

Don't stand behind their work - passes the buck I have a 2011 Tacoma and have had every service performed by a Toyota dealer... Bought the truck in TN while stationed at Ft. Campbell. The truck has I have a 2011 Tacoma and have had every service performed by a Toyota dealer... Bought the truck in TN while stationed at Ft. Campbell. The truck has custom wheels and Wyatt Johnson Toyota dealer (who is great by the way) told me when I was PCSing to make sure not to use an air impact gun on the wheels.. To make a long story short I PCSed and the first time I took my truck to Sierra Toyota I informed them about the wheels... They came in later and said one of the lugs is stripped and it would cost $100+ to fix it... I told them to fix it and I wasn't paying for it because they did it... Of course they denied it and said they didn't do it... I called Toyota in TN and hold them what happened and they said they would call Sierra Toyota and see what's up... To make a long story short The TN dealer paid for the repair.... The next time I took my truck in to get my oil changed - I reiterated what happened last time and to not use a air impact.... Yea you guessed it, they did it again... But this time they paid for the damages... No one to pin it on this time... I just PCSed Colorado sitting in a Toyota dealership... I told them not to use an air impact and why... Before they even take a wheel off they bring me out to show me rounded off lug nut from apparent use of an impact gun.... I am so glad to be out of Sierra Vista... Sierra Toyota is horrible.... More

Toyota is all I drive! I visited Sierra Toyota, June 2014, I saw what I wanted, but only dreamed of owning a Tundra Limited! Frank stayed in contact with me and 7 months l I visited Sierra Toyota, June 2014, I saw what I wanted, but only dreamed of owning a Tundra Limited! Frank stayed in contact with me and 7 months later called and offered the same truck, that I wanted! It was a demo and on sale! They offered me a great price on my 2007 Tacoma! I now drive the truck of my dreams! Thank you, Frank Pequeno and Sierra Toyota for an awesome buying experience with no pressure! Contessa More

Sierra Toyota We did not go anywhere else and even though it took us 4+ hours to make our decision there was no pressure and we were able to make our purchase on ou We did not go anywhere else and even though it took us 4+ hours to make our decision there was no pressure and we were able to make our purchase on our own terms!!!!! Everyone was great and we will recommend Sierra Toyota to our friends and associates. More