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Sierra Toyota
Sierra Vista, AZ
5,208 Reviews
Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy with. We have found that word of mouth is the best advertising we could ever find, we really appreciate you telling all your friends, family and neighbors about your great experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 5,208 reviews
March 12, 2025
While Steven was not pushy, he managed to convince me that I needed to buy the Camry today, rather than wait until I could pay cash in 2 to 5 days. The car that my wife and I took home had only one worki that I needed to buy the Camry today, rather than wait until I could pay cash in 2 to 5 days. The car that my wife and I took home had only one working key fob which we didn't realize until the following day. When we talked to Steven on the phone, he told me to check the battery which I did and that didn't help so we came back in and after an hour or so, were told the fob was bad and they would have to order another one. We bought the car on 02/27. It is now 03/12 and we still only have one key. I also told them on 02/27 that I wanted to pay outright for the car and not finance it. On 03/01, when I came in to get the key fob fixed or replaced, I tried to give them a check for the balance and was told they would not accept the check because they were not a bank. I asked who had the loan and they said they didn't know who it was sold to. They said I would get that information in the mail soon. Yesterday, I received some information from Toyota Financial Services and using the information and the Internet, I was able to find them, and establish an account and today, 03/12, will pay the balance off including around $150.00 interest. While I suspect I was somewhat gullible, I feel I was taken advantage of and suggest that none of my friends ever do business with Sierra Toyota. I am still waiting for a key fob for my wife. More
by AGR8SKP
Verified CustomerEmployees Worked With
March 08, 2025
Amazing service! ! Caleb was helpful and kind. The only place to purchase a vehicle in Sierra Vista!!! ! Caleb was helpful and kind. The only place to purchase a vehicle in Sierra Vista!!! More
by sykorallnp
March 07, 2025
I was treated so wonderful by everyone at this dealership. They were all helpful, kind,and honest. There was no pressure in looking at the used cars. I will always return to this dealership. dealership. They were all helpful, kind,and honest. There was no pressure in looking at the used cars. I will always return to this dealership. More
by Joancee
Employees Worked With
Manessa Morales
March 06, 2025
Ry'n was a pleasure to work with and was accommodating and patient with me as I made what I felt was a life changing experience. I definitely need a car that day and he made sure that I was satisfied wit and patient with me as I made what I felt was a life changing experience. I definitely need a car that day and he made sure that I was satisfied with my purchase. I have a beautiful and dependable vehicle of which I cherish. More
by nkey0211
March 04, 2025
The experience was very pleasant. Service was great and a reasonable price. It’s the least amount of time we’ve spent purchasing a vehicle. Service was great and a reasonable price. It’s the least amount of time we’ve spent purchasing a vehicle. More
by minniercn22
March 03, 2025
What a fantastic experience! Jeff and Ross both impressed me with their professionalism and enjoyable personalities. My wife loves her new car! Jeff and Ross both impressed me with their professionalism and enjoyable personalities. My wife loves her new car! More
by Todd
March 03, 2025
Very fair pricing and stand up people, They always were willing to help and took the time to show us every feature of the van and made sure we set it up correctly. We were buying from California and they willing to help and took the time to show us every feature of the van and made sure we set it up correctly. We were buying from California and they were very accomodating More
by Paresh
March 02, 2025
The staff were friendly and knowledgeable, answered all my questions. The sale was easy and stress free, would definitely make another vehicle purchase here. Jeff was great! Thank you! my questions. The sale was easy and stress free, would definitely make another vehicle purchase here. Jeff was great! Thank you! More
by HJ
March 01, 2025
Jeff Bennett was very nice and answered all of my questions and got me squared away with the console, which I never learned how to use in the Tacoma. Thanks for that! See you in 5000 miles or 6 month questions and got me squared away with the console, which I never learned how to use in the Tacoma. Thanks for that! See you in 5000 miles or 6 months, OK? More
by dianneschneider8
Employees Worked With
February 26, 2025
Very friendly, professional, listened to my concerns, and worked with me to reach a fair deal. I highly recommend Jeff, Lynn, and Julie to anyone looking for an honest deal and friendly service. worked with me to reach a fair deal. I highly recommend Jeff, Lynn, and Julie to anyone looking for an honest deal and friendly service. More
by Jeffreyloxley
