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Sierra Toyota

Sierra Vista, AZ

Overview
Employees
Reviews
Vehicles
4.8
5,188 Reviews
Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy with. We have found that word of mouth is the best advertising we could ever find, we really appreciate you telling all your friends, family and neighbors about your great experience.
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2596 East Fry Blvd

Sierra Vista, AZ

85635

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Showing 5,188 reviews

July 19, 2024

Mayra was great. Manager would not honor online Toyota quote and lowballed trade in value More

by lsnapp2it
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mayra Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2024 -

Sierra Toyota responded

Thank you for your feedback. We're glad to hear that Mayra provided great service. However, we're sorry to learn that the manager did not honor the online Toyota quote and that you felt the trade-in value was lowballed. We strive for transparency and fairness in all our dealings, and we apologize for any inconvenience this may have caused. Your satisfaction is important to us.

July 17, 2024

Met at the door with a friendly smile and she knew I was expected. Explained Jeff was on a test ride. Offered me water. More

by FGBITTNER7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Sierra Toyota responded

Thank you for the 5 star review! We are glad you were assisted quickly. Thank you for allowing Sierra Toyota to assist you on your new to you vehicle. Congratulations!

July 17, 2024

Every time I’ve come to Sierra Toyota whether to buy or just have a question. The atmosphere is always pleasant. Eric, Mayra and Ryan provided excellent service. Everything at Sierra Toyota is professional More

by calvinagrant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ry'n Nabeeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2024 -

Sierra Toyota responded

Thank you for your kind words! We're thrilled to hear that every visit to Sierra Toyota has been pleasant for you. Eric, Mayra, and Ryan are dedicated to providing excellent service, and we're glad they made a positive impression. We pride ourselves on maintaining a professional and friendly atmosphere. If you ever need anything else, we're here to help!

July 17, 2024

Marvin was very professional. Great buying experience all around. I will recommend to others. Thank you More

by frank82180
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin Morris
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Aug 02, 2024 -

Sierra Toyota responded

Thank you for your kind words! We're glad to hear that Marvin provided a professional and great buying experience. We appreciate your recommendation and look forward to helping you or anyone you refer in the future. Thank you!

July 16, 2024

Steven was very helpful in finding a good car and one in my budget! He was very friendly and easy to speak with. Lynn, used car manager (?), was also very helpful when I had questions about my car a few d More

by VETCHUN1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Vanatta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Sierra Toyota responded

Thank you for your feedback! We’re delighted to hear that Steven helped you find a car within your budget and that Lynn was able to assist with your questions afterward. It’s great to know you had a pleasant experience with us. If you need anything else, feel free to reach out!

July 13, 2024

Very professional, beautiful cars, great service , this dealership has it all and then some, thanks! More

by SCHIAVO45
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2024 -

Sierra Toyota responded

Thank you for the wonderful review! We’re thrilled to hear that you found our service professional and our cars beautiful. We appreciate your kind words and look forward to serving you again in the future!

July 09, 2024

It was easy and pleasant to purchase my new car. All done in just a few hours! I’m very pleased with my car and the service. More

by Happy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lynn Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

Sierra Toyota responded

Thank you for sharing your experience! We're delighted to hear that purchasing your new car was easy and pleasant, and that it was all completed in just a few hours. It's wonderful to know you're pleased with both your car and the service you received. Enjoy your new vehicle, and we look forward to assisting you again in the future!

July 09, 2024

Tomas was a pleasure to work with. He was knowledgeable and professional. He made buying a vehicle a pleasant experience, which isn’t always the case. Thanks to Tomas and all the staff More

by mark hansen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomas Romo
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Jul 17, 2024 -

Sierra Toyota responded

Thank you for your kind words! We are thrilled to hear that Tomas provided you with a pleasant and professional car-buying experience. Your satisfaction is our top priority, and we appreciate your recognition of Tomas and our staff's efforts. Enjoy your new vehicle, and we look forward to serving you again in the future!

July 08, 2024

Jeff Bennet was very easy to work with on the purchase of my car. He set up my Spple CarPlay and went through an overview of the instrument panel. Thanks again to Jeff. More

by LDicksonAZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

Sierra Toyota responded

That's fantastic to hear! Jeff Bennet sounds like a great asset to our team at Sierra Toyota. We're glad he made your car purchase experience smooth and even took the time to set up your Apple CarPlay and go through the instrument panel with you. Thank you for choosing Jeff and Sierra Toyota. Enjoy your new car!

July 03, 2024

Jeff B. , known for great many years and he is one great salesperson for the dealership and the community. Will buy again when need arises, also will conti More

by TODD_83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

Sierra Toyota responded

Thank you for your kind words about Jeff B.! We're grateful to have him as part of our team and are pleased to hear that he has been a great asset to both the dealership and the community for many years. We appreciate your continued trust and look forward to assisting you again when the need arises. Enjoy your vehicle, and thank you for your loyalty!

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