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Sierra Honda - Service Center

Monrovia, CA

4.8
850 Reviews
Call Service Center (626) 879-2934

850 Reviews of Sierra Honda - Service Center

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December 08, 2024

The service center experience has changed since the Honda location moved and not for the better. The service manager that worked with me spoke in a manslpaining tone and didn’t point out recommended services More

by Sp6269
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy
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December 08, 2024

Kevin was very helpful is all aspects. Explaining the repair needed and the time it would take. He scheduled a ride home for me and was prompt in letting me when the repair was complete. More

by SPANDHOH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Sierra Honda responded

Providing impeccable service is so important to us here at Sierra Honda and we are glad that Kevin's efforts could meet your satisfaction! We are thrilled to know that he was very helpful and was prompt in letting you know when the repair was complete. We wish you safe travels until we meet again!

December 08, 2024

Adam L. was courteous and professional. It was a pleasure meeting and having car serviced. Would highly recommend. More

by ronald1865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Sierra Honda responded

Ronald, We appreciate you for leaving Adam this marvelous review and recommendation! We are delighted to know that he was courteous and professional. If there is ever anything more that we may help you with please do not hesitate to let us know.

December 07, 2024

Kevin is really helpful and efficient. He made sure I got my car back in a timely manner. Highly recommended his services. More

by BRENDA21626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Sierra Honda responded

Brenda, We are grateful for you leaving Kevin this stunning review and recommendation! We are pleased to know that he was really helpful and efficient. Please drive safely and do not hesitate to let us know how we may be of further service to you.

December 06, 2024

Very clean, as usual. The new setup was very nice, spacious. Thanks for hot beverages and 2 vending machines More

by BERN14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
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Dec 10, 2024 -

Sierra Honda responded

Bern, Thank you for leaving us this terrific review! We are happy to know that it was very clean as usual and the new set up was very nice and met your expectations. We appreciate your continued business with us and look forward to continue serving you.

December 05, 2024

First time having my car serviced here and I had a wonderful experience. I did not have an appointment but the service was still very quick and easy. Kevin was so nice and helpful. More

by aramos0706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2024 -

Sierra Honda responded

Thank you for telling us the highlights of your service visit with Kevin! It is our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

December 04, 2024

Clean and friendly. Organized and accommodating. Helpful and informative. Quick to point out best options More

by nicholaskim101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
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Dec 05, 2024 -

Sierra Honda responded

Nicholas, your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Sierra Honda your first choice for service!

December 04, 2024

Kind sevice by Kevin Eng! They recommended additional options by thorough inspection and carefully gave the choices More

by drkyleu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2024 -

Sierra Honda responded

Thanks for stopping by to share your 5-star review of Kevin! We're glad he addressed your vehicle's service process with plenty of communication. Please don't hesitate to reach out when we can help you again.

December 03, 2024

Adam was great. His communication and quick service was just what I wanted. I appreciate him. More

by shannon b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Sierra Honda responded

Shannon, thanks for letting us know how pleased you were with the convenience of this service visit with Adam! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!

December 03, 2024

We loved the service receive as soon as we walked in the door. Yessi was great! More

by Jonathan S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
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Dec 03, 2024 -

Sierra Honda responded

Thank you for your terrific review of Yessi and the Sierra Honda service department, Jonathan. Your satisfaction means everything to us, and we appreciate hearing from people who have been assisted by our awesome team. Safe travels until next time!

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