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Sierra Honda - Service Center

Monrovia, CA

4.8
1,006 Reviews

1,006 Reviews of Sierra Honda - Service Center

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March 02, 2025

Adam my service writer was very helpful. The dealership was very nice and clean. I will definitely recommend this location More

by CELESTE.GODINEZ.87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Sierra Honda responded

That's great to hear, Celeste! We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit with Adam was convenient and straight-forward. See you next time!

March 01, 2025

Sierra Honda is THE BEST! ! Adam Lopez continues to exemplify the epitome of excellence. He is professional, personable, helpful, terrific at his job, and very in tune with his More

by BlessedWithHonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Sierra Honda responded

Thank you for your terrific review of Adam and the Sierra Honda service department. Your satisfaction means everything to us, and we appreciate hearing from people who have been assisted by our awesome team. Safe travels until next time!

March 01, 2025

New location with open and comfortable waiting room and quick delivery when the service has done. More

by amylee826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Sierra Honda responded

Thank you for sharing what made this a great service visit, Amy! It is always our pleasure to ensure convenience and value when you place your trust in our team. We wish you the safest of travels until we see you next time.

February 28, 2025

Made an appointment for a windshield replacement, only to leave my vehicle all day there and pick up my car at the end of the day with the same broken windshield because they never ordered the right windshie More

by KATHRYNRODRIGUEZ03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel
February 28, 2025

Kevin was very professional and very personable. The location was nice because it’s new. The waiting area was small. More

by OKADAELYSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Sierra Honda responded

Thank you for letting us know your appointment was handled seamlessly by Kevin and the Sierra Honda team. We hope you won't hesitate to reach out when we may be of service to you again.

February 28, 2025

Help me solve the problem very carefully and kindly,I will come back next time. More

by LIFEI.BIDEAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Mar 03, 2025 -

Sierra Honda responded

We're happy our team's expertise helped you have a very positive experience at Sierra Honda. Thank you so much for your excellent feedback. Safe travels until we see you next time!

February 27, 2025

The new location is much better. Service is excellent. Adam was professional and nice to work with. More

by Florence Samosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Sierra Honda responded

Florence, Thank you for leaving Adam this incredible review! We are happy to know that he was professional and nice to work with. Please do not hesitate to let us know how we may be of further service to you.

February 27, 2025

Service Manager John and Service Advisor Angel helped explained the needs of my vehicle. They were knowledgeable and understood my concerns and did not push me hard on products I did not need at the time More

by diemtt816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Feb 27, 2025 -

Sierra Honda responded

We are grateful for you leaving John and Angel this exceptional review! We are thrilled to hear that they took excellent care of you and your automotive needs. We are pleased to know that they were knowledgeable, understood your concerns and did not push you on products that were not needed at the time. We hope to serve you again in the future when the time comes.

February 27, 2025

The staff was courteous and was accommodating even though my appointment was later in the day they were able to take me in early. I appreciate that. More

by avalencia5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Sierra Honda responded

Avalencia, Providing exemplary service is so important to us here at Sierra Honda and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were courteous, accommodating and took you in earlier than your scheduled appointment. We wish you safe travels until we meet again!

February 26, 2025

I recently brought my car infor maintenance, and I couldn't be more satisfied with the experience. From start to finish, we worked with Adam Lopez who provided exceptional professionalism and dedicati More

by JESSICAROSALES1009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Sierra Honda responded

Jessica, We appreciate you for leaving Adam this stellar review! We are delighted to know that he provided exceptional professionalism and dedication to your satisfaction. If there is ever anything more that we may help you with please do not hesitate to let us know.

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