Back

Sierra Honda - Service Center

Monrovia, CA

4.8
984 Reviews
Today: 7:00 AM - 6:00 PM Open Now
View All Hours

984 Reviews of Sierra Honda - Service Center

Sort by
December 28, 2022

The new owner of Sierra Honda made a wise purchase. Sierra Honda has excellent mechanics and Kevin Eng, in Service, is an excellent worker. He cares about his customers and he cares about the mechani More

by kima7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Sierra Honda responded

Thank you so much for saying so! We're happy to know how pleased you've been with Kevin as your service advisor. We agree. He's an exceptional part of the Sierra Honda team. We appreciate your kind sentiments and look forward to continuing to serve your automotive needs!

December 19, 2022

Kevin Eng is the reason for my continual return. He is AMAZING!! He listens and solves the issue. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Sierra Honda responded

Lisa, thank you for recognizing Kevin's history of excellent service with the honor of your 5-star review! Kevin will certainly be humbled by your kind sentiments and we're happy you continue to choose Sierra Honda because of the supportive experiences he has provided for you. Best wishes to you on all of your upcoming travels!

More
December 09, 2022

Everyone at Sierra Honda are very nice & will bend over backwards to assist in any way they can, especially Billy Tam. I can't say enough good things about them. More

by debadee123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fawzi Subaih
Dec 09, 2022 -

Sierra Honda responded

Thanks for the 5-star review of Billy! We are thrilled to hear about the amazing service Billy and the Sierra Honda team have provided for you. Your safety and satisfaction are our top priorities, and your feedback let's us know we're doing things right. We hope you continue to depend on us for your automotive needs!

More
December 05, 2022

I came in for routine maintenance and Kevin Eng was my service advisor. He was super helpful, friendly and professional. 10/10 would recommend More

by Hanwon77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Sierra Honda responded

Thanks for the 10/10 for Kevin! It's super important to us that our guests are treated to attentive, pleasant service, so we're very happy that is exactly what Kevin provided for you. Please don't hesitate to give us a call if we may serve you again!

December 03, 2022

Kevin Eng has provided EXCELLENT service to me for many years and is a primary reason I continue to use Sierra Honda as opposed to another dealership. More

by bonnie.r.packard01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Sierra Honda responded

Hi, Bonnie! Thanks so much for the 5-star review of Kevin. Kevin is truly a gem and we're so happy he continues to be your reason to keep coming back to Sierra Honda. We graciously look forward to making your next visit just as outstanding.

December 02, 2022

Sierra Honda did excellent to service my vehicle. Billy Tam helped to service my first service job. More

by SM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Dec 02, 2022 -

Sierra Honda responded

Thanks so much for the positive feedback on your service visit with Billy! We're pleased to know how satisfied you were with the excellent care Billy provided during your vehicle's appointment. We hope to make your next encounter just as reliable. See you then!

November 29, 2022

I have been a client of Sierra Honda for many years - 3 cars! Everyone I have come into contact with have always been honest and courteous, most importantly, Kevin Eng who is my service consultant. I’m su More

by millner.dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Sierra Honda responded

That's fantastic news! Thanks so much for sharing this 5-star review all about Kevin. Kevin is a super service advisor and we're lucky to have him on the Sierra Honda Team. We are sure he'll appreciate your kind words. We're looking forward to making your next visit just as outstanding!

November 28, 2022

Kevin and his manager John really worked with me and helped me work toward getting my car back on the road during a difficult financial time. I felt the heart and the honesty behind the service. So appr More

by Lacey Noennich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Howard
Nov 30, 2022 -

Sierra Honda responded

Thanks so much, Lacey! We sincerely appreciate your business and your positive feedback on Kevin and John. Your safety and satisfaction are our top priorities, so we're happy to hear you were provided with personal attention to fit your needs and hopefully alleviate some of your stress. Thanks so much for choosing Sierra Honda!

More
November 27, 2022

Billy helped me out a lot with my car service when we had a couple of hiccups. I am very thankful for that and will definitely come back. Thank you! Excellent service! More

by maceda.charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Nov 30, 2022 -

Sierra Honda responded

Thanks for stopping by to share positive feedback on Billy! We're thankful for your business and we're glad Billy handled your vehicle's service visit with great care and efficiency. We look forward to making your next service appointment just as superb. Thank you for choosing Sierra Honda!

November 23, 2022

From beginning to end of the visit, there is nothing bad to say. I was helped with care and efficiency. Yessi was very kind and helpful to answer any questions I had and gave no hesitation to give her best More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Nov 30, 2022 -

Sierra Honda responded

Rose, thank you for stopping by to let us know how pleased you were with Yessi as your service advisor! She is certainly an asset to the Sierra Honda team, and we're delighted you experienced a supportive, convenient service visit with her guidance. Until next time, drive safe and take care!

...
85
...