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Sierra Honda - Service Center

Monrovia, CA

4.8
812 Reviews

812 Reviews of Sierra Honda - Service Center

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March 15, 2022

Friendly staff with customer service on the forefront of their mind. From scheduling service, speaking with the service manager and the constant updates on my vehicles status, I can’t find this service any More

by JABAquino730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Mar 15, 2022 -

Sierra Honda responded

Thank you so much for your 5-star review! We are pleased that our team could be of assistance to you and provide you with the top-quality service that you so much deserve. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

March 15, 2022

Drive about 30 minutes out of my way to come to this particular dealership. Great customer service! More

by Aret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Sierra Honda responded

Thank you so much for your wonderful review! We are honored to have your confidence and loyalty, and we will certainly provide you with nothing less than our best quality care in your visits to come. We wish you safe travels. Please do not hesitate to let us know how our team may serve you again!

March 15, 2022

I was recommended by a friend to come to this dealer for service and to ask for Adam Lopez and wasn’t let down. He always has a great attitude and treats me with respect as for other customers. Mr. Lopez is More

by Rrosas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Tran
Mar 15, 2022 -

Sierra Honda responded

Thank you so much for your positive review and recommendation! We are so appreciative of your business, and we will certainly provide you with nothing less than the same quality service in your visits to come. Please drive safely, and do not hesitate to let us know how our team may serve you again!

March 14, 2022

efficient service, my Advisor Kevin is great to work with, up front and honest, really appreciated More

by GY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Sierra Honda responded

Thank you so much for your 5-star review! Quality and efficient service is always our goal, and we are pleased that our efforts met your satisfaction. We wish you safe travels. Please do not hesitate to give us a call if there is anything more that our team may help you with!

March 10, 2022

Everyone is nice and atop of things. Arrange Lyft rides back and forth with ease. More

by jrmontoya61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Sierra Honda responded

Thank you so much for your 5-star review! We always strive to ensure that our guests' experiences are as seamless as possible, and we are pleased that your recent visit with us met your satisfaction. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns!

March 09, 2022

Service was excellent, Kevin was exceptionally qualified , honest and quite friendly. He has helped me a great deal yesterday. More

by carmenvflores5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

carmenvflores5 responded

Thanks.

Mar 09, 2022 -

Sierra Honda responded

Carmen, Thank you so much for your positive review! We are happy to hear that Kevin provided you with top-notch service throughout your visit! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with!

Mar 09, 2022 -

carmenvflores5 responded

Thanks .

Mar 09, 2022 -

carmenvflores5 responded

Thanks foe the assistance.

March 08, 2022

Tina was very helpful and service was great. Will definitely come back for more maintenance of my civic. More

by Edmyr
Recommend Dealer
Yes
Employees Worked With
Tina Ming
Mar 08, 2022 -

Sierra Honda responded

Thank you for your positive review! We are happy to hear that Tina provided you with top-notch service throughout your visit. We wish you safe travels and we look forward to continue providing you and your vehicle with our best care in your visits to come.

March 07, 2022

Came to switch out my transmission oil on my civic. I’m not the best dressed, but Vince took care of me if I was family, talking to me as a person. At no point did Vince try to up sell me on any item l More

by dsotos713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Tran
Mar 08, 2022 -

Sierra Honda responded

Thank you so much for your positive review! We are so glad that Vince took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

March 02, 2022

My service advisor, Kevin Eng, instilled great confidence. He is friendly, intelligent and knowledgeable. I had no worry, More

by mbyers352
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Sierra Honda responded

Thank you for leaving Kevin this positive review! We are happy to hear that he was so helpful and welcoming throughout your visit. He will be delighted to hear of your very kind words. Please don't hesitate to give us a call if you ever have any further questions or concerns!

March 02, 2022

The car was ready to pick up when they said it would be. I didn’t have to wait that long and the breakdown of what was done on my car was outstanding. More

by EdVader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Ming
Mar 03, 2022 -

Sierra Honda responded

Thank you so much for your 5-star review! We are pleased that we could get your needs taken care of- swiftly and thoroughly. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

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