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Sierra Honda - Service Center

Monrovia, CA

4.8
812 Reviews

812 Reviews of Sierra Honda - Service Center

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March 31, 2022

Vince Tran (service department) was excellent in his service. He was knowledgeable, professional, and efficient. More

by Angelina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Tran
Apr 01, 2022 -

Sierra Honda responded

Angelica, Thank you for leaving Vince this 5-star review! We are happy to hear that he took great care of you and your automotive needs throughout your visit. We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that he or the team may help you with!

March 30, 2022

Always great customer service, Kevin is awesome. Keep up the good work! Was informed what was wrong with my vehicle and always notified before any work was done. More

by Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Sierra Honda responded

Thank you so much for your 5-star review! We are pleased that Kevin could get you and your automotive needs taken care of. Your safety and satisfaction are of the utmost importance to us, and we will certainly provide you with nothing less than our best quality care in the future!

March 30, 2022

Alfredo Mejia was great, this is my 3rd dealership since getting my Accord and I will be coming back to your dealership from now on. Alfredo was the perfect service tech, he explained what needed to be don More

by dampark3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo Mejia
Apr 01, 2022 -

Sierra Honda responded

Thank you for leaving Alfredo this excellent review! He will be honored to hear of your very kind words and to know how greatly you valued his assistance. We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that he or the team may help you with!

March 29, 2022

Easy to talk and understand the customer with any car problem all in a timely manner. Kevin is as always very helpful. More

by Dalton N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Sierra Honda responded

Dalton, Thank you so much for your positive review! It is our pleasure to serve you, and we are pleased that we could consistently provide you with the quality service that you so much deserve! Offering quality and efficient service is always our goal, and we will certainly provide you with nothing less in the future! Please drive safely, and be sure to let us know how Kevin and the team may serve you again!

March 25, 2022

I bought my brand new 2016 Honda Accord at Sierra Honda of Monrovia in September 2016 and was satisfied with my buying experience. More

by arcelofsocal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Mar 25, 2022 -

Sierra Honda responded

Thank you for your 5-star rating! We are honored to have had the opportunity to work with you, and we are glad that our team could provide you with a top-notch experience! Please do not hesitate to let us know how we may be of further assistance to you in the future! Safe travels!

March 22, 2022

Great service, truly super personnel. Everyone that I came in contact with was anxious to be of service and assist me in any manner that they could. If the whole world, and its people, co More

by raydell339
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Sierra Honda responded

Thank you so much for your wonderful review! We are honored to have had the opportunity to serve you, and we are pleased that our team could provide you with the quality assistance that you so much deserve. Your kind words and satisfaction mean so much to us. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

March 21, 2022

My service advisor was Vince Tran, he was very helpful and explained very well to me what needs to done. He has done an Excellent Service, good job, Vince. Thanks so much! More

by Dyle66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Tran
Mar 23, 2022 -

Sierra Honda responded

Thank you for leaving Vince this 5-star review! We are pleased to hear that he took great care of you and your automotive needs throughout your visit. We wish you the safest of travels and hope to see you again the next time your vehicle is ready for service!

March 21, 2022

Kevin was my service advisor. I arrived on time for my appointment and he quickly had my car taken in. I asked some questions about my recall and about future services and he answ More

by leftyray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Sierra Honda responded

Thank you for leaving Kevin this excellent review! We are happy to hear that he took great care of you and your automotive needs throughout your visit. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns!

Mar 25, 2022 -

leftyray responded

My Pleasure

March 18, 2022

Sierra Honda Service delivers consistently high quality, honest, efficient car repair and my service advisor, Kevin Eng, exemplifies first rate customer service in a professional and compassionate manner. P More

by Doris Elam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Doris Elam responded

Thanks so much Kevin & Sierra Honda Service Team for taking excellent care of my Honda Accord and me over many years! Always such a comfort to know I can depend on you folks. ~ Doris

Mar 18, 2022 -

Sierra Honda responded

Doris, Thank you so much for your wonderful review! Providing quality and efficient service is so important to us, and we are delighted that Kevin's and the teams efforts could consistently meet your satisfaction! It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again!

March 16, 2022

Bought my Honda CR-V in 2014 at Sierra Honda. Sierra Honda in Monrovia Ca are the best. When I bring my car in for service and they are always professional, friendly and helpful. Tina was gre More

by Grandma Jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Ming
Mar 17, 2022 -

Sierra Honda responded

Thank you so much for your wonderful review! We are so appreciative of your business, and we are pleased that we could consistently provide you with the quality service that you so much deserve. It is our pleasure to assist you in any way possible, and we hope to continue serving you and your automotive needs for many years to come!

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