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Sierra Honda - Service Center

Monrovia, CA

4.8
813 Reviews

814 Reviews of Sierra Honda - Service Center

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June 21, 2022

The service manager John Howard was very helpful is getting my service completed quickly. I appreciate Mr. Howard’s concern with my schedule and making certain that my car service was completed as s More

by Rskings2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy
Jun 21, 2022 -

Sierra Honda responded

Thank you for leaving John this positive review! We are happy to hear that he took great care of you and your automotive needs throughout your visit. Offering quality and service is so important to us, and we will certainly provide you with nothing less in the future! We wish you the safest of travels until we meet again!

June 20, 2022

Kevin Eng always ensure I get the best service possible. He always patiently explain what’s currently need and what can wait. He’s my go-to service representative. More

by much2preshus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Sierra Honda responded

Thank you for leaving Kevin this positive review! We are pleased that he could consistently provide you with the quality and reliable service that you so much deserve. We thank you for confiding in our dealership with your automotive needs. Please drive safely, and do not hesitate to let us know how Kevin and the team may serve you again!

June 20, 2022

Kevin Eng from the service dept. is very professional and friendly. Explains clearly what services are needed to keep my car in tip top shape. Loved that I received a text reminder t More

by tugoofy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
Jun 21, 2022 -

Sierra Honda responded

Thank you for leaving Kevin this wonderful review! We are so glad that he could be of assistance to you, and we are delighted to hear that his efforts met your satisfaction. It is our pleasure to serve you. Please be sure to let us know if there is ever anything more that Kevin or the team may help you with! Take care!

June 20, 2022

Kevin Eng is the best, everything goes perfect when he is there I schedule my service around him! More

by owupnla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Sierra Honda responded

Thank you for leaving Kevin this 5-star review! We are happy to hear that he continually takes great care of you and your automotive needs when you join us for service. Your kind words and satisfaction mean so much to us. Please drive safely, and do not hesitate to let us know how Kevin and the team may serve you again!

June 16, 2022

I visited this dealer w/o appointment at 7am and rep. Billy Tam assisted kindly and promptly what I need for my car. Thank you so much! More

by coolkielee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Jun 16, 2022 -

Sierra Honda responded

Thank you so much for your 5-star review! We are pleased that Billy could get you and your automotive needs swiftly taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

Jun 16, 2022 -

coolkielee responded

Thank you!

April 12, 2022

Adam Lopez made sure my car was fixed quickly and properly in spite of some pandemic-related challenges obtaining parts. Kept me apprised of the progress and even found a discount I could use. More

by jackbooher99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Sierra Honda responded

Thank you for leaving Adam this positive review! We are pleased that he could get you and your vehicular needs efficiently taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how we may serve you again in the future!

April 09, 2022

I would recommend Sierra Honda for your car maintenance,their professionalism and courtesy was well demonstrated when I had my vehicle serviced.Kevin Eng my Service Advisor explained the repair More

by Ramonjrhernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Sierra Honda responded

Ramon, Thank you so much for your positive review and recommendation! We are pleased that Kevin could be of assistance to you and get you and your automotive needs taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and be sure to give us a call if you ever have any further questions or concerns!

April 09, 2022

Sierra Honda is consistently a great family Honda Service provider. My service man is Kevin Eng and he is the greatest. He cares for all of is customers. More

by kima7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Sierra Honda responded

Thank you for leaving Kevin and our dealership this 5-star review! We are pleased that we could provide you with the quality service that you so much deserve. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know how Kevin and the team may serve you again!

April 08, 2022

Very clean, professional, attentive, quick service, knowledgeable and communication was perfect. From the minute I pulled in to the time we left the service was top notch. Definitely a place I don’t More

by Covinatravelball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Sierra Honda responded

Thank you so much for your 5-star review! We are happy to hear that Adam took remarkable care of you throughout the entirety of your visit. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how he and the team may serve you again!

April 06, 2022

Excellent customer service from Alfredo Mejia! ! He was nice enough to uber me to and from work once my car was ready. More

by kristina.castro2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo Mejia
Apr 07, 2022 -

Sierra Honda responded

Kristina, Thank you for leaving Alfredo this 5-star review! We are happy to hear that he took great care of you and ensured that your visit went as seamlessly as possible. It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that Alfredo or the team may help you with!

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