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Sierra Honda - Service Center

Monrovia, CA

4.8
816 Reviews

816 Reviews of Sierra Honda - Service Center

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August 04, 2022

I had a pleasant experience at the service center with Tina. They found the problem and fixed it. More

by jeddieo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Ming
Aug 10, 2022 -

Sierra Honda responded

Thank you so much for your positive review! We are happy to hear that Tina could get your automotive needs taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 02, 2022

My Sierra Honda service writer, Kevin Eng, handled my 2020 Honda Odyssey service appointment with ease. Kevin gave me an accurate estimate, explained exactly which services would be performed, answered a More

by LilyS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Sierra Honda responded

Lily, Thank you so much for your wonderful review! It is our pleasure to serve you, and we are pleased that Kevin could get your automotive needs swiftly resolved. Offering quality and efficient service is always our goal, and we will certainly provide you with nothing less in the future! Take care!

Aug 03, 2022 -

LilyS responded

It's easy to send a compliment well deserved. :-)

August 02, 2022

Kevin Eng was very helpful when I took my car in to get serviced. I was passed around from advisor to advisor until Kevin Eng was able to help me. Very polite and he knows his stuff. He takes the time to e More

by annamckenna1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Sierra Honda responded

Anna, Thank you for leaving Kevin this excellent review! We are so glad that he could be of assistance to you, and he will be delighted to know how greatly you value his efforts! Your kind words and satisfaction mean so much to us. Please drive safely, and do not hesitate to let us know how Kevin and the team may serve you again!

August 01, 2022

My salesman was Jose Chichipa. He was great. He had a great attitude, very professional and answered all my questions. He was concerned about my needs in purchasing a vehicle and I More

by bruins2016
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Chichipa
Aug 03, 2022 -

Sierra Honda responded

Thank you for taking the time to leave us this 5-star review! We are pleased that Jose and the team could get you and your needs taken care of- throughout the entirety of this experience. We greatly appreciate the opportunity to do business with you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

August 01, 2022

Thank you Yessi Perez you were very helpful. Thanks for making sure the repairs were done. More

by enriquelopezzepeda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
Aug 03, 2022 -

Sierra Honda responded

Enrique, Thank you for leaving Yessi this positive review! We are pleased that she could be of assistance to you and get you and your needs thoroughly resolved. It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that our team may he[p you with!

July 27, 2022

Great Experience at the service department. Billy made my visit very welcoming and pleasant. He took care of my daughter's car and returned it at the time promised. Will return and ask for Bill More

by Zulma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy
Jul 27, 2022 -

Sierra Honda responded

Thank you so much for your positive review! We are so glad that Billy could get your daughter's automotive needs efficiently taken care of. Please do not hesitate to give us a call if we may ever be of further service to you in the future!

July 23, 2022

Made an appt and was greeted and helped quickly. Service Advisor Yessi Perez was great and always kept me updated on the status of the service More

by Pgriego
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
Jul 26, 2022 -

Sierra Honda responded

Thank you for leaving us this 5-star review! We are delighted to hear that Yessi took great care of you and ensured that your needs were efficiently resolved. It is our pleasure to assist you in any way possible, and we hope to see you again the next time you are in need of automotive service!

July 20, 2022

They were prompt, straightforward, and helpful; had a seating space outside and had the option to call up a driver while waiting. More

by A. Vest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Sierra Honda responded

Thank you so much for your positive review! We are happy to hear that our team could provide you with a smooth and efficient experience. It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs!

July 17, 2022

Service department is professional, thorough, competent, and customer friendly. i have gone to them for all my auto concerns. I highly recommend Sierra Honda. More

by dorrjim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Tran
Jul 20, 2022 -

Sierra Honda responded

Thank you so much for your positive review and recommendation! Offering quality and efficient service is so important to us, and we are pleased that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again!

July 15, 2022

Good service and excellent hard working staff. Love to use this service station for all types of services. More

by Azmath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Sierra Honda responded

Thank you for taking the time to leave us this positive review! If there is anything that we can do to earn a higher rating, please be sure to let us know! We greatly appreciate your business, and we wish you the safest of travels until we meet again!

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