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Sierra Honda - Service Center

Monrovia, CA

4.8
817 Reviews
Call Service Center (626) 879-2934

817 Reviews of Sierra Honda - Service Center

Sort by
September 28, 2022

Didn’t even have to make in an appointment and I was in and out in no time. Appreciate Kevin Eng, he is always kind, helpful and thorough. More

by violetolmos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2022 -

Sierra Honda responded

Thanks so much for your positive feedback! We are delighted to know that Kevin made your service appointment pleasant and valuable. Your complete satisfaction means everything to us and we hope to make your next appointment just as outstanding. Let us know if Kevin and the team may ever solve an automotive issue for you. It is our pleasure to keep your vehicles in top condition. See you next time!

September 25, 2022

Billy Tam was pleasant and informative, explaining each of the recommended service that my CRV needed. More

by cyberjan
Friendliness
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Report | Print
Sep 26, 2022 -

Sierra Honda responded

That's great to hear! Thanks so much for your positive feedback on Billy. We are delighted Billy came through for you with all the expertise and support needed to make this a valuable service visit. We look forward to serving you again and hope you won't hesitate to give us a call if ever we may assist you with your automotive needs. It would be our pleasure. See you next time!

September 21, 2022

Yessi Perez helped me with my service. She explained each step along the way, the services recommended and various payment options available thru the dealership. She was friendly, courteou More

by Christina A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
Report | Print
Sep 21, 2022 -

Sierra Honda responded

Christina, thank you so much for stopping by and sharing your 5-star review! We are pleased Yessi made your service appointment a first class experience. She is certainly an asset to our team. We appreciate your business and look forward to making your next visit just as fantastic as this one. Please give us a call if there is ever an automotive question we can answer for you. It is our pleasure to assist you!

September 20, 2022

Tina Ming was my service advisor, and she did an excellent job explaining the services my vehicle needed. More

by rratppc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Ming
Report | Print
Sep 20, 2022 -

Sierra Honda responded

Thanks so much for sharing your 5-star review of Tina! Tina will be honored to have earned your praise and confidence. We are delighted your visit was a pleasant and accommodating experience. We would love to continue to service your vehicles so please give us a call if ever we may of assistance to you. It would be our pleasure!

September 17, 2022

I was so happy to get a same day appointment. There was no waiting. Tina Ming was immediately on task to address all our questions and requests work on our CRV. More

by Lydia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Ming
Report | Print
Sep 19, 2022 -

Sierra Honda responded

Hi, Lydia! Thanks for stopping by and sharing your positive feedback! We are so happy Tina got you in right away and made your service appointment a breeze. It is our pleasure to keep your vehicle in tip-top shape. We look forward to making your next visit as successful as this one, so please don't hesitate to give us a call if we may assist you in any way. Thanks again!

September 16, 2022

Yessi was the one who helped me out and I couldn’t be more appreciative with the service she gave . She was awesome . More

by Alexis Limon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yessi
Report | Print
Sep 16, 2022 -

Sierra Honda responded

Hi, Alexis! Thank you so much for your 5-star review of Yessi! She is an asset to the team and we're so happy she made your visit a great success. We look forward to providing the same awesome service on your next visit, so please don't hesitate to call us if you have any automotive needs. It would be our pleasure to assist you!

September 14, 2022

Service advisor, took good care of my Honda Element. I needed many items to get fixed, Adam, got all my repairs done, pretty quickly. More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2022 -

Sierra Honda responded

Gary, Thank you for your 5-star rating! We are so glad that Adam could get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

September 13, 2022

Wait time to see the service advisor is always reasonable and the porters are friendly More

by Bpfonsec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Ming
Report | Print
Sep 13, 2022 -

Sierra Honda responded

Thank you so much for sharing your 5-star review! We are delighted your recent experience met with your satisfaction. We appreciate your business and look forward to making your next visit just as great. Please let us know if we may assist you again some day. We look forward to it!

September 08, 2022

Great service. Our contact Kevin Eng is very helpful and makes time to hear our concerns. More

by Vfrey49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
Report | Print
Sep 08, 2022 -

Sierra Honda responded

Thank you for your positive review of Kevin! We are so pleased he provided you with a thorough and supportive experience. We look forward to being of service to you and your vehicles again some day, so please let us know if ever we may answer any questions or concerns. Kevin and the team would be happy to assist you. Thanks again!

September 02, 2022

Very fast kind and reliable service also you can use coupons for your service needs for your vehicle More

by mrojas1558
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yessi
Report | Print
Sep 02, 2022 -

Sierra Honda responded

Thanks so much for leaving us your 5-star review! We're happy you found our service to be of great value to you. If at any time you should have other automotive questions or concerns, please don't hesitate to give us a call. It would be our pleasure to assist you! Thanks again!

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