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Sierra Honda - Service Center

Monrovia, CA

4.8
1,168 Reviews

1,168 Reviews of Sierra Honda - Service Center

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July 29, 2025

Billy was the service attendant that helped me. He provided excellent service. The four service department attendants you have listed did not help me. Billy went beyond and above expectatio More

by beeze10
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy in the service department
Jul 31, 2025 -

Sierra Honda responded

Helen, we appreciate your 5 stars for Billy! Thank you for taking a moment to tell everyone what makes him stand out. We're happy to be your #1 choice for keeping your vehicle in shape.

July 29, 2025

First time meeting Michael who was so helpful and easy to talk to. He answered all my questions and concerns, definitely will be asking for him when I schedule again. More

by GRANDEKIMBERLY98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jul 31, 2025 -

Sierra Honda responded

Thank you for taking a moment to share positive feedback on Michael. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day

July 28, 2025

Professional, patient, and nice; Definitely recommended; Time management is good; Not telling you to do the extra; Recommend!!!! More

by Tracy
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Sierra Honda responded

We're pleased you continue to receive the best care and guidance from our amazing team, Tracy. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

July 28, 2025

I like Sierra Honda service specially my service advisor Kevin Eng he's very kind always with excellent service he taking care well my 2 cars more then 15 years. i recommend Sierra Honda service. More

by Ray L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Sierra Honda responded

Ray, thanks for taking a moment to share positive and encouraging feedback on Kevin! Your loyalty to Sierra Honda is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

July 27, 2025

I am Loving My van after Your Team worked on it. Everyone from The Shop foreman, to the tech that worked on it and Yessi that is always patient with My Questions. Thank You everyone. John Should giv More

by WENDELL4ME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Jul 29, 2025 -

Sierra Honda responded

Thank you for always trusting Yessi, John, and the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

July 27, 2025

Kevin was amazing as always. He is kind, understanding and compassionate to his clients' needs. I will continue being a loyal client of, kevin. More

by YBANZALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Sierra Honda responded

We're delighted Kevin has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend his assistance. Safe travels until we see you again!

July 26, 2025

Friendly staff, esp Kevin Eng at service dept. Very thorough, knowledgeable and helpful. He makes good recommendations without being overbearing and forceful. More

by ARMI_CHRIS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Sierra Honda responded

We're pleased you had another great service experience with us, and that Kevin made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit.

July 26, 2025

Great communication - from booking appointment until after we were home with serviced car. Friendly and courteous staff. Explained everything well. More

by CANDACESAIDSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Sierra Honda responded

Thank you for letting us know how pleased you were with our team's exceptional service, Candace. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again.

July 25, 2025

Reliable, trustworthy. Been going here many years, consistently satisfied. Allows me to keep my old car running for many years More

by LLW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Sierra Honda responded

Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance. We're here for you!

July 24, 2025

Kevin was very communicative and very thorough during my whole tire replacement process. He assured me that I was getting the best care and service! He arranged rides for me and explained everything they wo More

by Stephanie.d.melara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Sierra Honda responded

Stephanie, thank you for sharing positive feedback on Kevin! We want all of our guests to be treated to service that is helpful and reliable, so we're happy that's exactly what he provided for you. We look forward to your next visit!

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