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Sierra Honda - Service Center

Monrovia, CA

4.8
641 Reviews

641 Reviews of Sierra Honda - Service Center

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January 31, 2024

Adam Lopez was the gentleman that helped me with my car and he was so helpful. I was at the dealership till 2pm and he gave me a LYFT to Target and back while I waited until they were done. My car is runni More

by Jwebby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Sierra Honda responded

Thank you for recognizing Adam's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Adam and the Sierra Honda team may serve you.

January 23, 2024

From beginning to end of my car service experience I couldn't have ask for a better one. Yessi Perez explained everything in detail and kept me updated along the way. Thank you. Also, my car was complet More

by Patsul3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
Jan 23, 2024 -

Sierra Honda responded

Thanks for stopping by to share your 5-star review of Yessi! We're glad she addressed your vehicle's service process with great communication, and returned your vehicle to you nice and clean. Please don't hesitate to reach out when we can help you again!

January 23, 2024

So happy with the service, Yessi Perez makes the process seamless and smooth. Thanks again!! More

by SugarPie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
Jan 25, 2024 -

Sierra Honda responded

Thank you for your wonderful review! Providing a seamless, 5-star experience is always our goal, and we are glad that Yessi's efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs! Take care.

January 23, 2024

Darrell Brannon went above and beyond to make sure my visit was pleasant and in a timely matter. Thank you!!! More

by rrachelle424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Brannon
Jan 25, 2024 -

Sierra Honda responded

Thank you for your wonderful review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are pleased that Darrell took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

January 19, 2024

Took my car for a routine oil change. Car was ready in a few hours and pay/pick up was fast & easy. Darrell was very helpful & precise on providing information about my car. Thank you! More

by Ana C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrel Brannon
Jan 19, 2024 -

Sierra Honda responded

Ana, thanks for taking a moment to let us know how helpful you found this visit! We're delighted Darrell provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

January 15, 2024

Yessi Perez was great, she has a lot of energy and great customer service skills. More

by freddy-01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
Jan 16, 2024 -

Sierra Honda responded

Freddy, thanks so much for your thoughtful feedback! We're happy Yessi handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

January 15, 2024

Darrell is great! He helped me take care of my needs in the service center. Way to go above and beyond! Thank you! More

by sara2cats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Brannon
Jan 16, 2024 -

Sierra Honda responded

Thanks so much, Sara! We're delighted the value of Darrell's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

January 09, 2024

Went to get my recalls done. Billy Tam helped me and explained everything very clear to me. He is professional and friendly. Good experience! More

by sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Jan 10, 2024 -

Sierra Honda responded

Sharon, thank you for sharing positive feedback on Billy! We want all of our guests to be treated to service that is informative and reliable, so we're happy that's exactly what Billy provided for you. We look forward to your next visit!

January 08, 2024

I cant express my gratitude working with this dealer. From everyone greeting you, having very well taught technicians I ALWAYS leave this dealer very happy. They will always work with you. Yessi is my se More

by Redpanda8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Jan 10, 2024 -

Sierra Honda responded

Thanks for the fantastic review of Yessi! Yessi is the consummate advocate for our guests, and we're pleased she has always taken exceptional care of you and your Type R. Thank you for continuing to choose Sierra Honda!

January 08, 2024

Kevin Eng always provides excellent service. I highly recommend bringing our car from San Clemente to Monrovia for their trustworthy and efficient maintenance and services. More

by laber221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Sierra Honda responded

Thank you for telling us why you like working with Kevin! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We hope to continue making your drive from San Clemente well worth it!

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